Chanel Transport Operations Support (Fashion) - Work‑Study

Chanel is an independent French Maison renowned for haute couture, ready‑to‑wear, leather goods and accessories. The brand combines artisanal savoir‑faire with global distribution and a commitment to creativity, quality and meticulous service. As an employer, Chanel emphasizes professional excellence, discreet luxury culture and cross‑disciplinary collaboration across design, production and operations.

1. Support daily transport operations for the fashion division: coordinate inbound and outbound shipments and monitor carrier performance.
2. Track deliveries end‑to‑end and update internal systems with shipment status, exceptions and estimated arrival times.
3. Prepare and verify transport and customs documentation (CMR, airway bills, commercial invoices) in collaboration with customs and freight partners.
4. Liaise with internal stakeholders (merchandising, warehouse, retail teams) and external partners (carriers, customs brokers) to resolve operational issues.
5. Contribute to transport process improvement initiatives and small projects to optimise routes, costs and delivery lead times.
6. Compile and maintain operational KPIs and periodic reports for the transport team.

1. Enrolled in a recognised Bachelor or Master programme in Logistics, Supply Chain, Transport Management, International Trade or equivalent.
2. Strong organisational skills with attention to detail and the ability to prioritise in a fast‑paced environment.
3. Good written and verbal communication skills for cross‑functional coordination.
4. Comfortable working with data and preparing routine operational reports.

1. Transport coordination and shipment tracking
2. Customs documentation and international shipping processes
3. Microsoft Excel
4. KPI reporting and basic data analysis
5. Stakeholder communication and issue resolution

Previous internship or coursework in transport, logistics or supply chain is preferred; interest in the fashion industry and practical exposure to carrier coordination or warehouse operations is an advantage.

Currently enrolled in a tertiary programme (Bachelor's or Master's) in Logistics, Supply Chain, Transport Management, International Trade or a related discipline.

Chanel cultivates a culture of craftsmanship, discretion and creative excellence. Teams operate with high standards of professionalism and collaboration, offering exposure to complex, international luxury operations and opportunities for hands‑on learning.