Chanel Transformation & Operations Assistant — Product, Marketing & Communications (Perfumes & Beauty)

Chanel is an independent French luxury house renowned for couture, leather goods, accessories, fragrances and beauty products. As an employer, the brand combines creative excellence, artisanal savoir‑faire and rigorous operational standards across global product and marketing functions, offering a high‑performance environment rooted in heritage, attention to detail and brand stewardship.

1. Support transformation and operational projects across Product, Marketing and Communications for the Perfumes & Beauty division, ensuring alignment with strategic objectives.
2. Coordinate cross‑functional project plans, timelines and deliverables between product development, marketing, retail, supply chain and external agencies.
3. Collect, analyse and visualise operational KPIs and project data to track progress, identify risks and propose corrective actions.
4. Map and optimise end‑to‑end processes, contribute to standardisation efforts and document new operating procedures.
5. Prepare high‑quality presentations, stakeholder reports and executive summaries for project reviews and governance.
6. Contribute to the planning and execution of product launches and marketing initiatives, including vendor and agency coordination.
7. Facilitate meetings, capture decisions and follow up on action items to maintain project momentum and ensure timely delivery.
8. Support change management activities and internal communications related to transformation initiatives.

1. Enrolment in a higher‑education programme compatible with a French alternance/work‑study contract (Bachelor’s or Master’s level in business, marketing, engineering or equivalent).
2. Availability to begin the work‑study placement in September 2026 and to commit for the full alternance period.
3. Strong analytical mindset with proven ability to synthesise data into actionable insights and clear deliverables.
4. Excellent organisational skills with experience coordinating multi‑stakeholder projects or campaigns.
5. Highly developed written and verbal communication skills; proven ability to produce polished presentations for senior stakeholders.

1. Microsoft Excel
2. Microsoft PowerPoint
3. Project coordination
4. KPI tracking and reporting
5. Process mapping
6. Stakeholder management
7. Presentation design
8. Data synthesis and analysis

Previous internship(s) or first professional experience in product, marketing, operations or consulting is preferred; demonstrable exposure to cross‑functional project work and stakeholder coordination.

Currently enrolled in or accepted to a tertiary programme (Bachelor’s or Master’s level) qualifying for an alternance/work‑study arrangement; disciplines such as business, marketing, management, engineering or related fields are preferred.

Chanel fosters a culture of craftsmanship, creativity and operational excellence, where aesthetic sensibility meets rigorous project delivery. Teams operate in a collaborative, high‑standards environment that values discretion, initiative and continual learning.