Chanel Top Client Development Assistant

Chanel, a paragon of luxury and sophistication, is renowned for its timeless elegance and innovative designs. As part of the global luxury conglomerate, Chanel offers an unparalleled working environment that fosters creativity and excellence. The brand is committed to maintaining its legacy while continuously evolving to meet the demands of the modern luxury consumer.

1. Develop and enhance client engagement, experience, and relationships with VICs, existing top clients, potential top clients, and C group clients from boutiques.
2. Support the execution of yearly top client events, including catering, gifting, and client targeting.
3. Collaborate with the event team to develop top client event formats within global guidelines.
4. Execute and support local events and actions, aligning with top client gifting strategies and boutique allocations.
5. Support Art & Culture top client actions.
6. Propose and evolve performance measurement formats, consolidate and monitor results to refine strategy recommendations.
7. Establish feedback forms and KPIs to evaluate and improve the effectiveness of client activities.
8. Set target KPIs and follow up on Seoul Flagship incentive scheme KPIs.
9. Report on competitor top client actions.
10. Support boutiques with top client relationship development, event/trip entertainment, and provide advice on individual approaches.
11. Consolidate and support boutique high-tea services.
12. Support monthly boutique CEM expertise group meetings.

1. 2-5 years of luxury client relationship experience, preferably in event management or public relations.
2. Experience in fashion and client support is advantageous.

1. Fluency in both Korean and English; proficiency in French is a plus.
2. Excellent skills in Microsoft Office Suite, particularly PowerPoint, Excel, and Outlook.
3. Strong connection with local culture, heritage, and lifestyle trends.
4. Deep knowledge and understanding of Korean luxury clients.
5. Sophisticated understanding of luxury retail and customer service.
6. Solid level of sophistication in art, cuisine, and winery.

2-5 years of luxury client relationship experience, preferably in event management or public relations.

Chanel offers a dynamic and inspiring work environment, opportunities for professional growth, and the chance to work with a prestigious brand.

Chanel fosters a culture of innovation, elegance, and excellence. The workplace is characterized by a commitment to creativity, a passion for luxury, and a dedication to delivering exceptional client experiences.