Chanel Timepiece and Fine Jewelry Specialist

Kuala Lumpur • Malaysia

Saturday, September 20, 2025

Chanel, a prestigious name in the luxury fashion industry, is renowned for its timeless elegance and innovative designs. As part of the illustrious Chanel brand, employees are immersed in a culture that values creativity, craftsmanship, and excellence. Chanel offers a dynamic environment where personal growth and professional development are fostered, contributing to the brand's legacy of luxury and sophistication.

1. Collaborate with the boutique team to achieve monthly sales targets for timepieces and fine jewelry.
2. Provide regular qualitative feedback to the Boutique Manager and Product Manager regarding collection performance and product quality.
3. Enhance product visibility by working with the Boutique Manager and Product Manager on challenging items and liaising with the merchandising team.
4. Maintain the ready-to-wear environment and partner with the Visual Merchandiser team on product launches and display changes.
5. Coordinate with the stock team on stock requests and facilitate stock transfers between boutiques.
6. Assist Fashion Advisors in presenting collections to customers, emphasizing technical knowledge.
7. Act as a brand ambassador, transmitting Chanel's values and culture to clients and building strong, lasting relationships.
8. Ensure all customer service and after-sales requests are handled according to guidelines.
9. Conduct in-store training sessions and provide updates on new launches.
10. Coach and share market knowledge in fashion, watches, and fine jewelry with the team.
11. Orientate new staff on the Timepieces and Fine Jewelry category.

1. Minimum of 3 years of sales experience, preferably in luxury retail.
2. Experience with international watch and fine jewelry brands.
3. Proven ability to handle high-profile clientele.
4. Strong knowledge of watch and fine jewelry collections, including technical expertise.
5. Basic alteration skills.
6. Familiarity with competitive trends in the watch and fine jewelry market.

1. Excellent communication skills.
2. High level of sophistication and refinement.
3. Ability to work retail hours, including weekends and public holidays.

A minimum of 3 years in sales, with a preference for experience in luxury retail and handling high-profile clientele.

Chanel provides a supportive environment that encourages personal and professional growth, offering opportunities for career advancement within the boutique team and across the House.

Chanel is committed to fostering an inclusive culture that nurtures personal growth and values the unique perspectives of each individual. The brand believes in the power of diversity to enhance team effectiveness and drive collective progress.