Chanel Team Manager

London • UK

Friday, December 19, 2025

Chanel, a paragon of luxury and sophistication, is renowned for its commitment to delivering an unparalleled client experience across all platforms. As part of a prestigious conglomerate, Chanel's dedication to excellence is reflected in its meticulous attention to detail and innovative approach to fashion. The brand offers a dynamic and inclusive work environment that fosters personal growth and professional development.

1. Lead and inspire the team to deliver exceptional client experiences, maintaining Chanel's standards of excellence.
2. Act as a liaison between the boutique team and senior management, ensuring alignment with Chanel's strategic vision.
3. Provide feedback and solutions to management, celebrating successes and addressing challenges.
4. Drive business priorities through engagement with CRM and other tools to foster a culture of learning and exceptional service.
5. Maintain the shop floor to luxury standards, including visual merchandising and replenishment.
6. Create a positive team environment, promoting psychological safety and open communication.
7. Lead by example to ensure a calm and professional atmosphere.
8. Protect and enhance the Chanel brand for long-term success.

1. Strong communication skills with the ability to convey messages effectively between management and staff.
2. Diplomatic and adaptable, with a fearless curiosity and willingness to embrace new challenges.
3. Organized, efficient, and detail-oriented with a strong sense of responsibility.
4. Proven ability to motivate and manage a team effectively.

1. Leadership and team management
2. Excellent communication and interpersonal skills
3. Problem-solving and decision-making
4. Adaptability and flexibility
5. Attention to detail

Proven experience in a leadership role within the luxury retail sector, with a focus on team management and client service.

Chanel offers a comprehensive benefits package designed to support employees' professional and personal lives, including private medical insurance, pension plans, retail discounts, and access to cultural events. Employees also benefit from a robust recognition program and opportunities for career development within a supportive and inclusive environment.

Chanel fosters an inclusive culture that values diversity and encourages personal growth. The company believes in the power of individual uniqueness to enhance team effectiveness and is committed to sustainability and collective progress.