Chanel Stock Manager

CHANEL, a prestigious name in luxury fashion, is renowned for its dedication to excellence, creativity, and modernity. As part of a global powerhouse in luxury goods, CHANEL operates across three key sectors: Fashion, Watches and Fine Jewelry, and Fragrance and Beauty. The Scandinavian affiliate, established in 2016, embodies the brand's values with a team of approximately 170 professionals. CHANEL offers a unique working environment that encourages employees to delve deeper into the brand's rich heritage and innovative spirit.

1. Process and manage all boutique deliveries, shipments, and related administrative tasks in line with company standards.
2. Maintain an organized and well-stocked merchandise area.
3. Execute the stock cycle count program and annual physical inventory under the guidance of the Operations Lead; analyze results and address discrepancies.
4. Monitor stock levels, sell-through rates, and slow-moving items, reporting findings to management.
5. Handle incoming client communications regarding product requests, after-sales service, complaints, store hours, brand information, and repair follow-ups.
6. Deliver customer service in accordance with after-sales service guidelines.
7. Collaborate with management and the security-OHS manager to support local maintenance and security issues.

1. Minimum of 3 years of relevant experience.
2. Fluency in Swedish and English.
3. Availability for retail hours, including weekends as required by management.

1. Strong organizational skills and attention to detail.
2. Intermediate to advanced proficiency in Microsoft Office and point-of-sale systems.
3. Clear oral and written communication skills.
4. Excellent customer service abilities.
5. Physical ability to bend, climb ladders, and lift boxes up to 15kg, occasionally up to 25kg.

A minimum of 3 years in a relevant role, demonstrating strong organizational and customer service skills.

CHANEL provides a unique working environment that fosters an understanding of the brand, business, and personal motivation. Employees are part of a culture that values excellence, creativity, and modernity.

CHANEL is committed to a culture of quality where employees share and uphold the brand's values of excellence, creativity, and modernity. The workplace encourages collaboration and a deep understanding of the brand's heritage and innovative spirit.