Chanel Senior Quality Controller

Chanel, a prestigious name in the luxury fashion industry, is renowned for its timeless elegance and unparalleled craftsmanship. As part of the larger Chanel conglomerate, the brand is committed to maintaining the highest standards of quality across its diverse product lines. Working at Chanel offers a unique opportunity to be part of a legacy of innovation and excellence, where diversity and individuality are celebrated.

1. Lead and manage quality control processes for Jewelry and High Jewelry products.
2. Conduct quality inspections of production pieces within the quality service department and workshops.
3. Update quality control tracking tools and oversee subcontractor workshops for necessary quality adjustments.
4. Draft quality reports and record quality results in information systems.
5. Alert management to significant or recurring non-conformities.
6. Collaborate with the Quality Manager and Quality Engineer on workshop qualifications and continuous improvement plans.
7. Maintain the documentation base for the product portfolio.
8. Participate in drafting and updating the quality charter.
9. Enhance the formalization of specific control points based on inspection findings and diagnostics from returned service pieces.
10. Validate specific quality points with the technical direction and design office.
11. Update information systems with detailed technical product visuals, functional specifications, and finishes.
12. Manage and establish compliance characteristics for Jewelry pieces in collaboration with the design office, technical direction, and development teams.
13. Participate in risk analysis workshops led by the methods office.
14. Qualify the compliance of prototypes or initial pieces and formalize analysis summaries.
15. Validate pieces throughout the development process and draft quality control reports for system updates.
16. Respond to internal service requests within the scope of expertise, ensuring alignment with workload.
17. Ensure the smooth execution of each quality control process stage and contribute to the performance assurance of the workshop portfolio.
18. Guarantee product compliance with house standards and protect brand integrity.

1. Extensive knowledge in Jewelry and Gemology with significant experience in a similar role (5 to 10 years minimum).
2. Recognized for attention to detail, resilience, and high standards.

1. Listening and adaptability skills according to interlocutors.
2. Rigor, reliability, and organizational skills.
3. Priority management and autonomy.
4. Analytical and synthesis capabilities.
5. Technical curiosity, initiative, and proactivity.
6. Proficiency in O365 (Excel, PowerPoint).
7. Familiarity with PLM tools is appreciated.
8. Fluency in English; proficiency in Italian is a plus.

5 to 10 years of significant experience in a similar role within the Jewelry and Gemology fields.

Chanel values diversity in all its forms and offers a dynamic work environment that fosters growth and innovation.

Chanel is dedicated to fostering a culture of excellence, diversity, and innovation. The brand values the unique contributions of each team member, creating a rich and inclusive workplace environment.