Chanel Senior Manager, Skincare Education

New York • USA

Monday, September 29, 2025

Chanel, a prestigious name in the luxury fashion industry, is renowned for its commitment to excellence, innovation, and timeless elegance. As part of a global conglomerate, Chanel offers a unique work environment that fosters creativity, personal growth, and a deep understanding of the brand's rich heritage. The company is dedicated to nurturing talent and promoting a culture of inclusivity and diversity, ensuring that every employee feels valued and empowered to contribute to the brand's legacy.

1. Develop and implement local and global skincare education programs and initiatives.
2. Lead and mentor National Skincare Experts, establishing protocols aligned with the global skincare vision.
3. Collaborate with Field Sales Leadership, Account Development, and Marketing teams to drive skincare business initiatives.
4. Consult with senior leadership on education and development strategies to enhance CHANEL services at the point of sale.
5. Partner with the Skincare Marketing team to translate marketing strategies into effective selling approaches.
6. Execute the Skincare Experts program to reinforce CHANEL’s authority in skincare and deliver exceptional client experiences.
7. Create and maintain educational materials, including product knowledge and brand history, for Beauty Advisors.
8. Conduct train-the-trainer workshops for Education Executives and Field Team members.
9. Engage with retail partners to assess learning needs and design appropriate educational solutions.
10. Forecast product needs to support educational programs and ensure compliance with legal guidelines.

1. Bachelor’s Degree preferred.
2. 5+ years of experience in Learning & Development.
3. 3+ years of esthetics experience.
4. Minimum 5+ years of retail/field sales or relevant experience.
5. Experience in instructional design for beauty skill building preferred.

1. Leadership and people development.
2. Collaboration and teamwork.
3. Excellent communication, presentation, and facilitation skills.
4. Proficiency in Microsoft 365, especially PowerPoint.
5. Understanding of adult learning principles.

Minimum of 5 years in Learning & Development, with additional experience in esthetics and retail/field sales.

Bachelor’s Degree preferred.

The anticipated base salary range for this position is $87,500 through $130,000. Additional compensation includes benefits and perks.

Chanel offers a comprehensive benefits package, including flexible work options, wellbeing resources, family and caregiving benefits, generous paid time off, robust healthcare offerings, and retirement plans. Additional perks include life insurance, disability coverage, and commuter benefits.

Chanel is committed to fostering a culture of diversity and inclusion, where respect, empathy, and dignity are paramount. The company encourages employees to engage with their communities and supports initiatives that promote sustainability, arts, and culture. Chanel values the development of its employees, offering numerous opportunities for career growth and leadership development.