Chanel Senior Manager, Market & Performance Insights

New York • USA

Wednesday, September 17, 2025

Chanel, a prestigious name in the luxury fashion industry, is renowned for its timeless elegance and innovative spirit. As part of a global conglomerate, Chanel offers a dynamic work environment that fosters creativity and personal growth. The brand is committed to diversity and inclusion, ensuring a workplace where every individual's uniqueness is celebrated and contributes to the collective success of the team.

1. Serve as the primary liaison for the U.S. Chanel Fragrance & Beauty division with market intelligence vendors, managing tools, data requests, and vendor collaboration.
2. Govern and maintain competitive and market data sources, ensuring accuracy and accessibility across teams.
3. Develop and manage reporting dashboards to monitor market performance, including trends in categories, channels, and brands.
4. Conduct external research to identify trends and produce actionable insights for internal stakeholders.
5. Lead the publication of key insights and performance reports, highlighting Chanel's market position.
6. Collaborate with various teams to connect insights to strategic planning and execution.
7. Support strategic planning processes by providing data and insights that frame the market landscape.
8. Deliver ad hoc market and competitive analyses to address evolving business questions.
9. Contribute to long-term strategic projects, informing account-level and channel-level strategies.

1. Bachelor's degree required; MBA or advanced degree preferred.
2. 5–7 years of professional experience with a strong analytical foundation.
3. Prior experience in the Fragrance and Beauty industry or luxury retail is highly desirable.

1. Strong understanding of data structures and governance.
2. Exceptional problem-solving skills and ability to navigate ambiguity.
3. Proficiency in creating polished presentations for senior leadership.
4. Ability to influence and engage cross-functional partners.
5. Self-motivated, organized, and results-driven with excellent time-management skills.

5–7 years of professional experience, preferably in the Fragrance and Beauty industry or luxury retail, with a strong analytical foundation and proven ability to extract insights from complex data sets.

Bachelor's degree required; MBA or advanced degree in business, marketing, analytics, or a related field strongly preferred.

The anticipated base salary range for this position is $87,500 through $135,000. Additional compensation may include bonus potential and other benefits.

Chanel offers comprehensive wellbeing resources, generous paid time off, robust healthcare offerings, family and caregiving benefits, and a 401K plan. Additional perks include life insurance, disability coverage, and commuter benefits.

Chanel is dedicated to fostering a culture of inclusivity, creativity, and personal growth. The company values diversity and encourages employees to engage with their communities through volunteer opportunities and charitable initiatives. Sustainability and cultural engagement are also key components of Chanel's corporate ethos.