Chanel Senior Manager, Business Intelligence & Innovation

New York • USA

Friday, October 24, 2025

Chanel, a prestigious name in luxury fashion, is renowned for its commitment to excellence and innovation. As part of a global conglomerate, Chanel offers a dynamic work environment that fosters creativity and personal growth. The company values diversity and inclusion, believing that the unique perspectives of its employees enhance the effectiveness and complementarity of its teams.

1. Lead the management of the team's learnings pipeline, overseeing the methodology for new projects and experiments.
2. Collaborate with stakeholders to align experiments with strategic objectives.
3. Design experiences to ensure setup and execution support experiment goals.
4. Act as the data owner for all experiments, overseeing analytics infrastructure and supporting analysis.
5. Synthesize experiment results into sharable report formats with an emphasis on storytelling.
6. Drive experiments related to client and employee analytics and insights.
7. Evaluate emerging technologies and methodologies to enhance innovation capabilities.
8. Collaborate on the creation of client and employee experience journeys, mapping data implications for measurement goals.
9. Set up and maintain analytics reporting systems, ensuring regular reporting meets business objectives.
10. Execute regular reporting to team and senior management on KPIs.
11. Collaborate cross-functionally to manage strategic pipelines and reporting, integrating experimental insights into strategic planning.
12. Assist in general strategy work, leveraging strategic skills and business understanding.
13. Source, scope, and manage third-party analytics vendors for supplemental data.
14. Coordinate with external agencies on strategic projects, overseeing key deliverables.
15. Support portfolio planning across multiple Open Innovation initiatives.

1. Bachelor’s degree required.

1. Results-focused with proven ability to set objectives and drive initiatives to completion.
2. Strong critical thinking and problem-solving abilities.
3. Exceptional communication skills, including verbal, written, facilitation, and presentation.
4. Deep curiosity and self-awareness with an entrepreneurial mindset.
5. Project management skills with the ability to manage multiple projects simultaneously.
6. Strong analytical skills and familiarity with analytics tools.
7. Strong storytelling and presentation skills.
8. Ability to influence across a multi-functional team and matrixed organization.

3+ years in a strategic role, with exposure to business intelligence, consulting, or business strategy.

Bachelor’s degree required.

The anticipated base salary range for this position is $87,500 to $121,300. Additional compensation may include bonus potential, benefits, and/or perks.

Chanel offers a comprehensive benefits package including wellbeing resources, family and caregiving benefits, generous paid time off, 401K, robust healthcare offerings, life insurance, and commuter benefits.

Chanel is dedicated to fostering a culture of diversity, inclusion, and sustainability. The company encourages employees to engage with their communities and supports cultural and artistic initiatives globally. Chanel promotes personal and professional growth through various development programs and resources.