Chanel Senior Manager, Account Development

New York • USA

Monday, March 31, 2025

Chanel, a beacon of luxury and elegance, is renowned for its timeless designs and innovative spirit. As part of a prestigious legacy, Chanel offers a unique work environment that encourages personal growth and collective achievement. The brand is committed to fostering an inclusive culture that values diversity and empowers individuals to contribute to the company's success. Chanel is part of a global network that prioritizes sustainability, cultural engagement, and the empowerment of women and girls through various initiatives.

1. Provide strategic account-specific support to Multi-Brand Retail partners.
2. Lead key wholesale accounts and manage Chanel's image and business within the retailer partner network.
3. Develop and execute short and long-term strategic plans for specified retailer accounts.
4. Act as the primary interface with corporate account partners, including buyers and digital merchants.
5. Oversee and negotiate e-commerce and digital marketing initiatives.
6. Identify and negotiate opportunities to enhance Chanel's market share and client loyalty KPIs.
7. Partner with leadership to evaluate business opportunities and lead cross-functional project teams.
8. Create targeted programs with retailers and optimize future business models.
9. Develop a seasonal, customized omni-channel marketing account strategy.
10. Manage day-to-day communication and relationships with accounts.
11. Create presentations for external and internal teams.
12. Align internal media and external brand activities to support brand objectives.
13. Establish strong relationships with field teams and lead respective account cohorts.
14. Facilitate alignment between internal cross-functional teams.

1. Bachelor's degree required.
2. Previous experience in marketing, business development, or a merchant/buying role.
3. Prior direct account management and negotiation experience.
4. Experience with data analysis and senior-management level presentations.

1. Advanced proficiency in Microsoft Office programs.
2. Superior written and oral communication skills.
3. Strong analytical skills including retail math and financial modeling.
4. Independent thinker with the ability to identify and present opportunities.
5. Digital expertise in site merchandising and digital tactics.

The candidate must have prior experience in marketing, business development, or a merchant/buying role, with direct account management and negotiation experience.

Bachelor's degree required.

The anticipated base salary range is $120,000 to $130,000, with potential for bonuses and other variable pay components.

Comprehensive benefits include wellbeing resources, family and caregiving benefits, generous paid time off, 401K, robust healthcare offerings, and more.

Chanel fosters a culture of inclusivity, diversity, and empowerment. The company encourages employees to engage with their communities and supports sustainability and cultural initiatives. Chanel is dedicated to the personal and professional development of its employees through various programs and resources.