Chanel Sales Manager

London • UK

Tuesday, September 23, 2025

Chanel, a renowned luxury brand, is part of a prestigious conglomerate known for its commitment to excellence and innovation in the fashion industry. As an employer, Chanel offers a dynamic environment that fosters creativity and professional growth, ensuring that employees are empowered to contribute to the brand's legacy of luxury and sophistication.

1. Oversee retail operations within the London region, focusing on flagship accounts.
2. Identify and develop opportunities to expand Chanel's business.
3. Collaborate with Field Retail Development Managers to execute brand priorities.
4. Lead projects to impact the overall F&B business positively.
5. Empower and develop Field Retail Development Managers.
6. Build strong professional relationships with Store Managers, Sales Managers, and key decision-makers.
7. Contribute to brand sales growth by identifying new opportunities.
8. Enhance operational procedures in Stand-Alone businesses.
9. Manage loss prevention strategies in Stand-Alone Boutiques.
10. Address stock intake issues in Wholesale and propose solutions.
11. Promote a unified brand vision across divisions to maximize sales.
12. Implement a London Region-specific strategy supporting brand objectives.
13. Share regional trends and opportunities with stakeholders.
14. Develop area-specific sales plans with Retail Development Managers.
15. Conduct quarterly retail meetings to review performance.
16. Oversee recruitment and optimize staffing levels in key locations.
17. Ensure adherence to HR procedures.
18. Provide support and direction to line reports.
19. Prepare reports on brand performance within the region.
20. Collaborate with the Head of Sales to enhance retail sales and brand image.
21. Maintain high staffing quality reflective of Chanel's service standards.

1. 5+ years of experience in a field manager role within the beauty industry.
2. Strong relationships with key retailers.
3. Experience with multi-site businesses.
4. Experience in both whole and owned retail environments.

1. Problem-solving and prioritization in a dynamic retail landscape.
2. Leadership of a field team.
3. Relationship-driven mindset with strategic thinking.
4. Ability to prioritize and multitask under deadlines.
5. Articulate sales performance confidently.
6. Operational excellence in a luxury environment.
7. Building external relationships for business opportunities.

5+ years in a field manager role within the beauty industry, with a proven track record in achieving KPIs and providing operational excellence.

Chanel offers comprehensive benefits including private medical insurance, pension, life assurance, retail discounts, employee assistance programs, arts & culture ticket discounts, and Chanel product discounts. Additionally, there is a Service Awards Programme offering Chanel products, retail vouchers, and additional holidays.

Chanel is dedicated to fostering an inclusive culture that nurtures personal growth and collective progress. The company values the uniqueness of each individual, enhancing team diversity and effectiveness. Chanel encourages applications from diverse backgrounds, valuing the perspectives and potential each candidate brings.