Chanel Sales and Stock Support Specialist

Toronto • Canada

Wednesday, December 17, 2025

Chanel, a revered name in the luxury fashion industry, is synonymous with elegance and innovation. As part of a global conglomerate, Chanel offers unparalleled opportunities for professional growth and development. The brand is committed to fostering an inclusive environment that embraces diversity and encourages creativity.

1. Establish and maintain strong client relationships through prompt and appropriate responses to queries.
2. Provide exceptional customer service to colleagues and clients, adhering to Chanel's standards.
3. Assist on the shop floor, welcoming clients, presenting collections, and ensuring a seamless client experience.
4. Communicate effectively with colleagues, management, and Chanel Head Office.
5. Prepare packaging and assist with gift wrapping as needed.
6. Document messages accurately and deliver them to Fashion Advisors promptly.
7. Maintain confidentiality of the company's commercial activities and internal affairs.
8. Assist in inventory management, including shipments, transfers, and cycle counts.
9. Execute after-sales tasks and ensure inventory integrity.
10. Ensure back-office areas are clean and organized, and that cash and wrap stations are prepared and stocked.

1. 1-3 years of successful experience in retail operations or stock management.

1. Customer service orientation
2. Detail-oriented with excellent organizational skills
3. Strong verbal and written communication skills
4. Ability to work collaboratively with different departments
5. Fluency in English; a second language is advantageous

1-3 years in retail operations and/or stock management.

Opportunities to work with a creative and passionate brand, contributing to boutique openings and back-of-house support.

Chanel is dedicated to cultivating an inclusive culture that promotes personal growth and collective progress. The brand values the unique perspectives and experiences of each individual, enhancing team diversity and effectiveness.