Chanel Sales Advisor

Chanel is a leading French maison of haute couture, ready-to-wear, accessories, beauty and fragrance, upheld globally for craftsmanship, creativity and timeless elegance. As an employer, Chanel combines a heritage-driven culture with rigorous standards of service, offering employees development through brand-specific training and opportunities across an international retail network.

1. Provide an exceptional, personalised client experience consistent with Chanel’s luxury service standards, building long-term relationships and client loyalty.
2. Actively drive and achieve individual and boutique sales targets through consultative selling and product expertise across the house’s categories.
3. Manage clienteling activities and follow-up (appointments, callbacks, CRM entries) to optimise retention and repeat business.
4. Execute visual merchandising and floor presentation to brand guidelines, ensuring the boutique reflects Chanel’s aesthetic and seasonal directives.
5. Handle daily operational tasks including point-of-sale transactions, stock replenishment, stock counts and secure handling of merchandise.
6. Collaborate with the boutique team on events, private viewings and product launches, maintaining discretion and high service standards.

1. Proven experience in luxury or premium retail (typically 1–3 years) with a demonstrable track record of meeting sales targets.
2. Excellent interpersonal and communication skills, with the ability to engage high-net-worth clients and deliver a personalised shopping experience.
3. Strong product knowledge and a keen aesthetic sense appropriate to a couture and luxury goods environment.
4. Professional presentation, discretion and adherence to confidential client protocols.
5. Flexibility to work retail hours, including weekends and peak trading periods; availability for a fixed-term (CDD) contract in Nice.

1. Clienteling and relationship management
2. Consultative selling and upselling
3. Visual merchandising to brand standards
4. Point-of-sale (POS) operation and cash handling
5. Inventory control and stock management
6. Event support and private client appointment management

Typically 1–3 years of retail experience, preferably within the luxury or premium fashion sector, demonstrating strong sales performance and client relationship management.

Secondary education or vocational diploma in retail, sales, fashion or a related field; formal retail training is advantageous.

Chanel’s workplace culture is rooted in artisanal expertise, refined client service and a commitment to aesthetic excellence. The brand fosters a collaborative, discreet environment where employees are expected to uphold high standards while receiving focused training and opportunities for progression within a prestigious international maison.