Chanel Sales Advisor

Montreal • Canada

Thursday, October 2, 2025

Chanel, a revered name in the luxury fashion industry, is part of a lineage of excellence and innovation. As an employer, Chanel offers a dynamic environment where creativity and passion are at the forefront. The brand is committed to fostering an inclusive culture that values diversity and personal growth, contributing to the collective success of its teams.

1. Optimize the customer experience in alignment with Chanel's service values.
2. Respond to client needs with authentic, flexible, and personalized service.
3. Acquire and apply high standards of product knowledge and sales skills to maximize sales opportunities.
4. Maintain awareness of company, boutique, and personal sales performance goals, working towards achieving these targets.
5. Participate in daily back-of-house operations, including alterations and holds, as necessary.
6. Establish and maintain knowledge of current merchandising guidelines, ensuring adherence to established standards.
7. Ensure the highest standards in all aspects of sales and after-sales service, including maintaining a positive attitude, flexibility in understanding customer needs, accuracy in data handling, and timely follow-up.
8. Maintain the brand ambassador image by conveying a professional and sophisticated appearance through impeccable attire and etiquette.

1. Experience in luxury retail sales, preferably in a similar role or customer service setting.
2. Ability to drive and exceed personal and boutique goals.
3. Capacity to work in a fast-paced environment.
4. Excellent communication skills and ability to manage multiple tasks simultaneously.
5. Strong organizational skills and rigorous follow-up (essential).
6. Professional presentation and demeanor.

1. Customer service excellence
2. Product knowledge
3. Sales acumen
4. Communication skills
5. Organizational skills
6. Team collaboration
7. Multitasking ability

Previous experience in luxury retail sales or a similar customer service role is preferred.

Opportunity to work with a positive, creative, and passionate brand. Chance to be part of a collaborative and inclusive team. Opportunity to develop strong and lasting client relationships.

Chanel is dedicated to creating an inclusive culture that nurtures personal growth and contributes to collective progress. The brand values the uniqueness of each individual, enhancing the diversity, complementarity, and effectiveness of its teams. Chanel encourages applicants to bring their perspectives, experiences, and potential to the company.