Chanel Sales Advisor

London • UK

Tuesday, September 30, 2025

ERES, a distinguished French luxury brand, is renowned for its sophisticated wardrobe that enhances women's bodies with elegance and comfort. Established over fifty years ago in the swimwear sector, ERES was acquired by the CHANEL Group in 1996. Since then, it has expanded its offerings to include lingerie, homewear, beachwear, and activewear. With its creations designed in Paris, ERES is committed to providing elegant, comfortable, and sustainable products. The brand boasts a global omnichannel distribution network, including boutiques, franchises, wholesalers, and digital platforms.

1. Represent the image of Maison ERES by maintaining an exemplary attitude and impeccable appearance.
2. Act as a Brand Ambassador on the boutique floor, ensuring a luxury-level welcome and service.
3. Share expertise with customers and team members.
4. Master and apply ERES Art of Sale techniques.
5. Maintain comprehensive knowledge of ERES collections and inventory.
6. Monitor and follow key performance indicators (KPIs).
7. Develop and manage the customer database.
8. Support fellow sales assistants.
9. Manage cash desk operations efficiently.
10. Ensure compliance with merchandising guidelines and maintain tidiness of counters and fitting rooms.
11. Participate in goods reception, stock management, and boutique reorders.

1. Previous experience in a similar role within the fashion retail industry.

1. Excellent communication and empathy.
2. Strong customer service mindset.
3. Curiosity and flexibility to adapt to a changing retail environment.
4. Structured, organized, and proactive.

A first experience in a similar role within the fashion retail industry is required.

ERES is committed to employee well-being and offers a collaborative environment where individuals can learn and contribute to the brand's transformation and growth.

ERES is undergoing a transformative phase, evolving its business model in terms of brand positioning, product offerings, omnichannel distribution, globalization, and CSR integration. The company values employee well-being and fosters a collaborative culture where each individual can contribute and grow.