Chanel Sales Advisor

London • UK

Thursday, May 1, 2025

Chanel is a distinguished leader in the luxury fashion industry, renowned for its timeless elegance and innovative designs. As part of the global fashion powerhouse, Chanel offers an exceptional work environment where employees are encouraged to excel and contribute to the brand's legacy of excellence. The company is committed to fostering a culture of creativity, collaboration, and continuous development, making it an ideal place for individuals passionate about luxury fashion to thrive.

1. Maximize sales opportunities while adhering to Chanel's high standards in all areas.
2. Cultivate strong client relationships and brand loyalty through exceptional client service and product knowledge.
3. Maintain impeccable personal presentation and adhere to the dress code and grooming standards.
4. Ensure the boutique and stock areas are consistently clean and orderly.
5. Promptly greet and welcome clients, offering refreshments and escorting them to the door upon departure.
6. Respond to client queries promptly and maintain effective communication.
7. Arrange fittings and alterations as necessary.
8. Introduce clients to the client database and maintain accurate records.
9. Provide after-sales care and information on events and new collections.
10. Apply high standards of product knowledge and selling skills to enhance sales.
11. Create a luxurious client experience by understanding client needs and preferences.
12. Process purchases accurately and maintain awareness of sales targets.
13. Communicate effectively with colleagues, management, and Chanel Head Office.
14. Participate in team activities to promote a positive work environment.
15. Maintain confidentiality of company affairs.
16. Complete administrative tasks accurately and adhere to procedures.
17. Assist with stock checks, alterations, and event preparations.
18. Adhere to Health & Safety and Security procedures.
19. Maintain knowledge of merchandising guidelines and ensure proper product display.
20. Ensure products are tagged, ticketed, and handled with care.
21. Participate in training and development activities.

1. Previous experience in luxury retail or a similar environment.

1. Exceptional client service and interpersonal skills.
2. Strong product knowledge and selling skills.
3. Excellent communication and teamwork abilities.
4. Attention to detail and organizational skills.
5. Ability to maintain confidentiality.

Candidates should have prior experience in luxury retail or a similar customer-focused environment.

Employees enjoy a dynamic and supportive work environment, opportunities for professional development, and the chance to work with a globally recognized luxury brand.

Chanel fosters a culture of elegance, innovation, and excellence, where creativity and collaboration are highly valued. The company encourages personal growth and offers a supportive environment where employees can thrive and contribute to the brand's prestigious legacy.