Chanel Sales Advisor

London • UK

Friday, April 25, 2025

Chanel, a prestigious name in luxury fashion, is renowned for its timeless elegance and innovative designs. As part of the esteemed ERES boutique, a division of Chanel, employees are immersed in a culture that values excellence, creativity, and exceptional client service. Chanel offers a dynamic work environment where individuals are encouraged to cultivate their skills and contribute to the brand's legacy of luxury and sophistication.

1. Maximize sales opportunities while adhering to Chanel's high standards.
2. Foster strong client relationships and brand loyalty through exceptional service.
3. Maintain impeccable personal presentation and adhere to dress code guidelines.
4. Ensure the boutique and stock areas are clean, tidy, and well-organized.
5. Promptly greet and welcome clients, offering refreshments and escorting them to the door upon departure.
6. Respond to client queries, ensuring they are informed and satisfied.
7. Arrange fittings and alterations as necessary.
8. Introduce clients to the database, maintaining and updating records accurately.
9. Provide after-sales care and information on events and new collections.
10. Apply product knowledge and selling skills to enhance sales.
11. Create a luxurious client experience by understanding their needs and preferences.
12. Process purchases accurately and efficiently.
13. Be aware of and work towards sales targets and objectives.
14. Communicate effectively with colleagues and management, fostering team spirit.
15. Complete administrative tasks accurately and on time.
16. Assist with stock checks, alterations, and event preparations.
17. Adhere to health, safety, and security procedures.
18. Maintain merchandising standards and replace sold products appropriately.
19. Ensure products are tagged, ticketed, and handled with care.
20. Participate in training and personal development activities.

1. Proven experience in luxury retail or a similar environment.
2. Strong understanding of high-end fashion and luxury brand standards.
3. Excellent communication and interpersonal skills.
4. Ability to work effectively in a team-oriented environment.

1. Exceptional client service and relationship-building skills.
2. Advanced product knowledge and selling techniques.
3. Strong organizational and time management abilities.
4. Attention to detail in merchandising and presentation.

Experience in luxury retail or a similar high-end environment is required.

Employees enjoy a supportive work environment with opportunities for professional growth and development, as well as engagement in exclusive events and promotions.

Chanel fosters a culture of elegance and innovation, where employees are encouraged to express their creativity and passion for luxury fashion. The workplace is collaborative, with a focus on maintaining the brand's prestigious reputation through exceptional client service and teamwork.