Chanel

Reward Operations Specialist

Chanel is a globally renowned luxury brand known for its timeless elegance and innovative designs. The company is committed to sustainability and creating an inclusive culture that nurtures personal growth and collective progress.

1. Oversee the daily operations of compensation and benefits programs, ensuring accurate and timely processing.
2. Act as the first point of contact for all compensation and benefit-related queries.
3. Manage end-to-end benefits administration, including health insurance, fleet, service awards, cycle scheme, and other employee benefits.
4. Propose innovative ways to manage benefits to improve operational efficiency.
5. Integrate information from various sources, including HRIS (Workday preferred).
6. Assist the Reward Manager during the annual salary review process, including performance management, budgeting, forecasting, and implementation of salary adjustments and bonuses.
7. Support the preparation of all annual salary surveys.
8. Run reports on job evaluation and assist with grading requests.
9. Provide analytical and reporting support for performance management, talent, and well-being.
10. Work closely with the People Solutions and Finance teams to ensure accurate data management and reporting related to compensation and benefits.
11. Provide ad-hoc analytical support as required.

1. Proven experience in compensation and benefits administration.

1. Intermediate to advanced Excel skills (Lookups, nested IF Functions, Pivot Tables).
2. Strong understanding of benefit structures, benefit administration, and regulatory requirements, including data protection.
3. Excellent analytical and problem-solving skills.
4. Proficiency in Workday is an advantage.
5. Excellent communication skills with the ability to effectively present information to various audiences.

Proven experience in compensation and benefits administration.

Private Medical Insurance covering pre-existing medical conditions and the ability to add family members.Online GP App with 24/7 appointments available within 24 hours.Cycle Scheme participation for a tax-exempt bike and/or accessories.Pension, Life Assurance, and Retail Discounts across multiple retailers including Supermarkets, Gyms, Days Out, and more.Employee Assistance Programmes and other support lines.Arts & Culture Ticket Discounts across major London attractions.CHANEL Product Discounts and Employee Only Sales.Service Awards Programme offering CHANEL Products, Retail Vouchers, and Additional Holidays across milestones.

Chanel is focused on creating an inclusive culture that nurtures personal growth and contributes to collective progress. The company values the uniqueness of each individual, which enhances the diversity, complementarity, and effectiveness of its teams. The role is based in Croydon, London.