Chanel Retail Manager

Chanel, a paragon of luxury and elegance, is renowned for its timeless appeal and commitment to empowering women through beauty and fashion. As part of the prestigious Chanel brand, the Parfums Beauté division continues this legacy by offering products that enhance individual beauty. Chanel is dedicated to fostering an inclusive culture that values diversity and personal growth, contributing to collective success.

1. Oversee the management of the internal retail store located at 52 Champs Elysées, ensuring alignment with the store at 135 avenue Charles de Gaulle, Neuilly.
2. Facilitate commercial activities including customer reception, sales consultation, and participation in transactions.
3. Enhance the commercial space in accordance with company merchandising concepts and directives.
4. Organize and implement commercial operations such as promotional offers and develop necessary action plans.
5. Monitor beauty services offered to employees.
6. Conduct daily operations including opening and closing procedures, maintenance, and adherence to safety protocols.
7. Organize and prepare inventories, manage stock control, and handle restocking processes.
8. Supervise a team comprising a beautician and a professional contract employee.
9. Conduct individual performance reviews, identify training needs, and implement development actions.
10. Ensure high-quality internal communication and seamless interaction between the two employee stores.
11. Manage administrative tasks including orders, invoicing, and cash handling.
12. Oversee scheduling and financial transactions, including cash flow monitoring and bank deposits.
13. Analyze commercial results and indicators, such as customer visits and sales growth, and prepare reports.

1. Minimum of 5 years of successful retail management experience.
2. Strong knowledge of Chanel products across perfumes, makeup, and skincare.
3. Experience in beauty services such as makeup application and nail care is preferred.

1. Exceptional interpersonal and customer service skills.
2. Proficiency in STAR (CEGID) software for both back office and front office operations.
3. Competence in Microsoft Office Suite.

A minimum of 5 years in retail management, with a focus on luxury beauty products.

Degree in Sales or Aesthetics.

Chanel offers a supportive environment that encourages personal and professional development, contributing to a diverse and effective team.

Chanel is committed to creating an inclusive workplace that nurtures personal development and collective performance. The brand values the unique contributions of each individual, enhancing team diversity and effectiveness.