Chanel Retail Development Manager

London • UK

Wednesday, March 5, 2025

Chanel, a prestigious name in the luxury fashion industry, is renowned for its commitment to creativity, individuality, and positive global impact. As an independent entity, Chanel fosters an environment that encourages personal growth and innovation. The brand's parent company, Chanel S.A., is a leader in the luxury market, offering exceptional products in fashion, beauty, and accessories.

1. Drive retail sales across Scotland, ensuring alignment with Chanel's omnichannel strategy and brand equity.
2. Empower and educate in-store teams through coaching and career development support.
3. Recruit and manage in-store teams, conducting regular performance reviews based on KPIs and sales targets.
4. Build and maintain strong professional relationships with Store Managers, Sales Managers, buyers, and key decision makers.
5. Develop sales strategies and analyze data to achieve sales targets by area and door.
6. Collaborate closely with head office departments and the Sales Manager to enhance customer experience and brand representation.

1. Proven experience in driving a regional sales team to achieve targets.
2. Successful track record in the F&B marketplace.
3. Full, clean driving license.

1. Strong organizational skills with the ability to meet commercial and service-driven targets.
2. Operational excellence and business development acumen.
3. Advanced proficiency with MS Office, particularly Excel, PowerPoint, and Teams.
4. Excellent influencing, negotiation, and decision-making skills.
5. Ability to coach and mentor individuals to achieve their best.

Proven experience in driving a regional sales team to achieve targets, with a successful track record in the F&B marketplace.

Chanel offers a comprehensive benefits package that includes private medical insurance, pension, life assurance, retail discounts, and employee assistance programs. Additional perks include arts and culture ticket discounts, Chanel product discounts, and a service awards program.

Chanel is dedicated to fostering an inclusive culture that nurtures personal growth and collective progress. The company values diversity and believes in the uniqueness of each individual, enhancing the effectiveness and complementarity of its teams.