Chanel Regional Project Manager

London • UK

Wednesday, February 5, 2025

Chanel, a paragon of luxury and elegance, is renowned not only for its timeless fashion but also for its commitment to innovation and excellence in client experience. As part of the global luxury conglomerate, Chanel offers a dynamic and inclusive workplace where creativity and personal growth are nurtured. Employees are encouraged to contribute to the brand's legacy of sophistication and sustainability, making it a coveted employer in the fashion industry.

1. Oversee the My360 program's roadmap and project plans, ensuring coordinated delivery across UK and Canada divisions.
2. Manage relationships with third-party vendors involved in My360 projects.
3. Collaborate with business teams to design and build applications, addressing impacts on global or regional systems.
4. Define, manage, and communicate project plans, including risk and issue logging, timeline updates, and budget tracking.
5. Organize and lead regular project committees, providing updates to stakeholders.
6. Develop and implement testing strategies to ensure comprehensive and accurate execution.
7. Consolidate regional project plans and report on the overall program, ensuring delivery consistency.
8. Liaise with UK&O divisions and global teams to incorporate dependencies with global projects into the program plan.
9. Oversee My360 project delivery in Canada, optimizing resource utilization and budget across the region.

1. Extensive experience in clienteling or equivalent projects as a business analyst or project manager.
2. Proficiency in IT across the omnichannel ecosystem, including eCommerce, POS, mobile applications, and CRM.
3. Experience with requirements gathering, gap analysis, and functional and technical specifications.
4. Ability to coordinate with internal teams and external development partners.
5. Experience in backlog management, prioritization, and testing coordination.

1. Excellent documentation and written communication skills.
2. Proficiency in project management, including planning, reporting, and communication.
3. Ability to work on large, multi-team projects with complex dependencies.
4. Strong communication skills, capable of presenting to C-level stakeholders.
5. Rigorous adherence to and evolution of product roadmap management guidelines.

Significant experience in managing clienteling or similar projects, with a strong background in IT and project management.

Bachelor's degree in Business, IT, or a related field.

Chanel offers a comprehensive benefits package, including private medical insurance, pension plans, life assurance, and retail discounts. Employees also enjoy mental wellbeing support, lifestyle perks such as arts and culture ticket discounts, and exclusive Chanel product discounts. The company recognizes employee milestones with service awards and additional holidays.

Chanel fosters an inclusive culture that values personal growth and collective progress. The company believes in the power of diversity and the unique contributions of each individual, enhancing team effectiveness and innovation. Employees are encouraged to engage with the brand's sustainability ambitions, contributing to a positive impact on people and the planet.