Chanel Regional Process Lead - Sales

Paris • France

Wednesday, December 10, 2025

Chanel, a distinguished name in luxury fashion, is renowned for its commitment to excellence and innovation. As part of a global conglomerate, Chanel offers unparalleled opportunities for professional growth and development within a dynamic and inclusive environment. The brand is dedicated to fostering a culture that values diversity and individual contributions, ensuring a vibrant and collaborative workplace.

1. Lead the design, deployment, and optimization of Order-to-Cash (O2C) Sales and commercial processes within the HERO Program.
2. Act as the guarantor of end-to-end sales process performance, aligning with Chanel's strategic ambitions and market best practices.
3. Pilot a transversal team of functional experts and external consultants across various business teams.
4. Ensure alignment across Finance, Sales O2C, R2R, IT, Procurement, Wholesale, and Marketing domains at division, global, and local levels.
5. Anticipate and escalate risks to the Regional Process Owner, securing alignment with the strategic roadmap.
6. Promote and safeguard local business specificities within global governance.

1. 10+ years of experience in sales, commercial operations, or transformation leadership within complex international environments.
2. Proven track record in large-scale ERP transformation programs, preferably Microsoft Dynamics 365.
3. Strong expertise in O2C and end-to-end sales processes, including replenishment, campaigns, quotas, assortments, and wholesale flows.

1. Excellent collaboration and stakeholder engagement skills with the capacity to influence constructively.
2. Experience in transversal leadership, governance, and managing external consultants.
3. Ability to simplify complex challenges into clear, actionable solutions.

10+ years in sales, commercial operations, or transformation leadership within complex international environments, including wholesale and boutique distribution.

Chanel offers a culture that promotes personal growth and development, contributing to collective performance. The company values diversity and the unique contributions of each individual, enhancing team efficiency and complementarity.

Chanel is committed to fostering an inclusive culture that encourages personal growth and development. The company values the uniqueness of each individual, enhancing the diversity and efficiency of its teams. Chanel promotes a collaborative environment where innovation and excellence are at the forefront.