Chanel Regional Fragrance & Beauty Sales Consultant

Gateshead • UK

Thursday, July 17, 2025

Chanel, a paragon of luxury and elegance, stands as an independent entity committed to fostering creativity, nurturing human potential, and making a positive global impact. As part of the illustrious Chanel family, employees are encouraged to embrace their uniqueness and contribute to the brand's enduring legacy of innovation and excellence.

1. Serve as a Chanel ambassador, embodying the brand's values and mission.
2. Deliver personalized and exceptional client experiences in fragrance, makeup, and skincare.
3. Maintain excellence in client service, adhering to Chanel's rituals and standards.
4. Cultivate and sustain long-term client relationships to enhance loyalty.
5. Contribute to sales performance through product knowledge, clienteling tools, and cross-selling.
6. Adopt an omni-channel approach to ensure seamless client experiences across platforms.
7. Collaborate within a team to achieve both individual and collective goals.

1. Proven experience in a client-facing role with a focus on delivering exceptional service.
2. Confidence in applying product expertise to meet client needs.
3. In-depth knowledge of fragrance and beauty products.

1. Strong service orientation and client-centric approach.
2. Excellent communication and active listening skills.
3. Ability to adapt sales techniques to individual client needs.
4. Problem-solving attitude and ability to handle objections positively.
5. Passion for fragrance and beauty products.

Previous experience in a client-facing role within the luxury retail sector is required.

Chanel offers a comprehensive benefits package including private medical insurance, pension, life assurance, retail discounts, and employee assistance programs. Additional perks include arts and culture ticket discounts, Chanel product discounts, and a service awards program.

Chanel fosters an inclusive culture that values personal growth and collective progress. The company celebrates the uniqueness of each individual, enhancing team diversity and effectiveness. Employees are encouraged to bring their perspectives and experiences to contribute to Chanel's legacy.