Chanel Quality and Continuous Improvement Manager - Fashion Jewelry and Belts

Paris • France

Wednesday, February 11, 2026

Chanel, a prestigious name in luxury fashion, was founded by Gabrielle Chanel and offers an extensive range of high-end creations, including Haute Couture, Ready-to-Wear, leather goods, accessories, eyewear, fragrances, cosmetics, skincare, fine jewelry, and watches. The brand is renowned for its commitment to exceptional craftsmanship and has acquired numerous specialized suppliers and Métiers d'art, many of which are located at the 19M, between Paris and Aubervilliers. Chanel values creativity and places a strong emphasis on human-centric values, fostering an environment of excellence and personal growth.

1. Ensure the quality, regulatory, and aesthetic compliance of fashion jewelry and belts delivered to boutiques.
2. Lead the implementation and deployment of quality and regulatory standards, including the Product Restricted Substances List (PRSL).
3. Develop and execute continuous improvement plans with manufacturers and within the industrial division to enhance product quality.
4. Serve as the primary contact for the Fashion Quality and Regulatory Direction, Market-Boutique Quality Managers, and global and local after-sales services.
5. Manage a team of four, overseeing quality incidents with manufacturers and distribution centers in France and Italy.
6. Coordinate quality alerts with the Quality Direction, manufacturers, supply teams, and market quality managers.
7. Formalize and implement quality and regulatory standards across distribution centers, manufacturers, and repair centers.
8. Deploy regulatory and PRSL updates within the industrial division in alignment with Fashion Regulatory teams.
9. Lead the development and deployment of quality tools and methods, including Quality Labels and Problem Resolution Methods.
10. Organize and lead Manufacturer Quality Reviews and action plans resulting from these reviews.
11. Define and animate the roadmap for know-how projects and product improvement initiatives.
12. Support technical development and industrialization with expertise in technical subjects.
13. Ensure the authentication of jewelry and other accessories, managing authentication requests from various departments.

1. Engineering or Technical degree (Bac+5) with a strong technical curiosity and product sensitivity.
2. 5 to 10 years of significant experience in quality management, industrialization, methods, or project management related to metallic components.
3. Knowledge of fashion jewelry or metallic component manufacturing processes.
4. Experience with quality and lean improvement tools and methods, such as 8D, design of experiments, Six Sigma, and statistical tools like MiniTab.
5. Fluency in French, Italian, and English.

1. Strong analytical and synthesis skills, reactivity, and anticipation capabilities.
2. Proven ability to propose solutions and excellent communication skills.
3. Leadership skills with the ability to unite project groups.
4. Proficiency in IT tools, particularly Excel and PLM.

5 to 10 years in quality management, industrialization, or project management in the fashion or metallic components industry.

Engineering or Technical degree (Bac+5).

Chanel offers a dynamic environment that cultivates excellence and personal growth, with opportunities for career development and diverse career paths. The company values diversity and is committed to fair treatment of all candidates.

Chanel is dedicated to ultimate luxury and exceptional craftsmanship, placing creativity at the core of its values. The brand fosters a dynamic environment that encourages excellence while promoting the personal development of its employees. Chanel values the uniqueness of each individual, which contributes to the richness of its teams.