Chanel Product Evaluation Project Manager (CDD)

Chanel is a globally recognised Maison de luxe renowned for its heritage, craftsmanship and creative leadership in fashion, beauty and accessories. As an independent luxury house, Chanel combines artisanal savoir‑faire with rigorous product development and a discreet, high-performance corporate culture that supports international teams across design, production and retail.

1. Design, pilot and manage quantitative and qualitative studies to evaluate product perception, usage and consumer acceptance.
2. Draft research briefs, select and coordinate external agencies and suppliers, and oversee fieldwork to ensure methodological rigour and timeline adherence.
3. Analyse survey and qualitative data, synthesize findings into actionable insights and produce clear deliverables for product, marketing and development teams.
4. Translate consumer perception results into recommendations for product improvement, packaging, positioning and communication strategies.
5. Manage project budgets, timelines and stakeholder expectations; present results to cross‑functional teams and senior management.
6. Ensure quality control of data and reporting, and maintain documentation of study protocols and results for future reference.

1. Master's degree or equivalent in market research, marketing, statistics, social sciences or a related discipline.
2. Strong methodological knowledge of quantitative and qualitative research techniques and survey design.
3. Demonstrated ability to design research protocols, brief agencies and manage end‑to‑end projects.
4. Excellent written and verbal communication skills with proven capability to present complex findings clearly.
5. High level of organisational autonomy, attention to detail and ability to work effectively with cross‑functional stakeholders.

1. Project management of consumer research programmes
2. Quantitative research design (surveys, panels) and qualitative techniques (focus groups, in‑home tests)
3. Data analysis and interpretation; synthesis of actionable insights
4. Statistical software and tools familiarity (e.g. SPSS, R) and advanced Excel
5. Reporting and presentation (PowerPoint) for senior stakeholders
6. Vendor and stakeholder management
7. Fluent professional French communication

Typically 3–6 years of progressive experience in market research, consumer insight or product evaluation roles, ideally within FMCG, cosmetics, or luxury goods; proven track record of managing external research partners and delivering strategic recommendations to product teams.

Master's degree (or equivalent) in market research, marketing, statistics, social sciences or related field.

Chanel cultivates a culture of excellence where heritage craftsmanship meets modern innovation. Teams operate with high discretion and professionalism, privileging cross‑disciplinary collaboration and meticulous attention to product and consumer detail.