Chanel Operations Manager

San Francisco • USA

Friday, February 20, 2026

Chanel, a prestigious name in the luxury fashion industry, is renowned for its timeless elegance and innovative spirit. As part of a global conglomerate, Chanel offers a unique work environment that fosters personal growth and professional excellence. The company is committed to creating an inclusive culture that values diversity and encourages employees to contribute to collective progress. Chanel's dedication to social and cultural initiatives further enhances its reputation as an employer of choice.

1. Oversee all operational functions within the boutique, including inventory control, shipping and receiving, alterations, facilities management, security, resource planning, compliance, and expense management.
2. Collaborate with the Home Office Retail Operations team to develop and execute strategic initiatives aimed at increasing operational efficiency.
3. Lead and inspire the operational staff, fostering a positive working environment and promoting a culture of feedback, diversity, mutual respect, and teamwork.
4. Serve as the expert on all Standard Operating Procedures, systems, and tools, acting as a resource for the entire boutique team.
5. Manage a budget and forecast expenditures for the boutique.
6. Ensure the boutique image and operational standards are upheld, delivering elevated client service to drive business results.

1. Minimum of 5 years of related experience.
2. Bachelor’s degree preferred.
3. Ability to lift 15 lbs.
4. Flexible schedule with availability to work late nights, weekends, and some holidays.

1. Strong organizational and attention to detail skills.
2. Ability to thrive in a team environment and work collaboratively.
3. Excellent communication skills.
4. Understanding of and passion for client experience.
5. Foreign language skills preferred but not required.

A minimum of five years of experience in a related field is required, with a preference for candidates who have demonstrated leadership in operational roles within the luxury retail sector.

Bachelor’s degree preferred.

The anticipated base salary range for this position is $87,500 to $130,000. Additional compensation may include benefits and perks.

Chanel offers comprehensive wellbeing resources, family and caregiving benefits, generous paid time off policies, robust healthcare offerings, life insurance, disability coverage, and commuter benefits. Employees also have access to career and leadership development programs.

Chanel is dedicated to fostering a culture of diversity and inclusion, promoting respect, empathy, and dignity for all. The company encourages employees to engage with their communities through volunteerism and supports sustainability efforts aligned with the Paris Agreement. Chanel also invests in arts and culture, extending its legacy of cultural engagement through various global initiatives.