Chanel Operations Intern

Chanel is a privately held French luxury house renowned for haute couture, ready-to-wear, accessories, fragrance and beauty. The brand combines a long heritage of artisanal craftsmanship with a global retail and distribution network; as an employer it is known for high standards of quality, discretion and cross‑functional collaboration across creative, commercial and operational teams.

1. Support day-to-day operational activities across retail and distribution, including order processing, stock reconciliation and store replenishment coordination.
2. Assist with inbound and outbound logistics coordination, liaising with carriers, warehouses and internal stakeholders to ensure timely flow of goods.
3. Prepare and maintain operational reports and dashboards, extract data for inventory analysis and highlight variances or exceptions.
4. Participate in process-improvement initiatives and ad‑hoc projects to optimise fulfillment, inventory accuracy and store operations.
5. Ensure compliance with company policies and standard operating procedures, maintaining strict confidentiality of product movements and commercial information.

1. Enrolled in or recently graduated from a bachelor’s or master’s programme in business, supply chain, logistics, operations management or a related discipline.
2. Excellent organisational aptitude with a proven ability to manage competing priorities and meet deadlines.
3. Strong analytical mindset with attention to numerical accuracy and detail.
4. Professional communication skills, both written and verbal; ability to liaise with internal teams and external partners.
5. High standards of discretion and professionalism appropriate to a luxury environment.

1. Inventory control
2. Order processing
3. Logistics coordination
4. Data analysis and reporting
5. Process improvement
6. Proficient in Microsoft Excel and PowerPoint
7. Strong organisational and communication skills

Previous internships or practical experience in retail operations, logistics, supply chain or a related commercial function is advantageous but not required; enthusiasm for luxury retail operations and a willingness to learn are essential.

Bachelor’s or Master’s level education in Business, Supply Chain, Logistics, Operations Management or a closely related field (current enrolment or recent graduate).

Chanel fosters a culture that balances creative excellence with operational rigor, valuing craftsmanship, discretion and attention to detail. Teams operate in a collaborative, cross‑disciplinary environment where respect for heritage and a drive for continuous improvement coexist.