Chanel Operations Coordinator

Geneva • Switzerland

Thursday, November 27, 2025

Chanel, a prestigious name in the luxury fashion industry, is renowned for its timeless elegance and innovative spirit. As part of a global conglomerate, Chanel offers unparalleled opportunities for professional growth and development. The brand is committed to fostering an inclusive environment that values diversity and nurtures individual potential, contributing to the collective success of its teams.

1. Coordinate administrative processes related to sales operations.
2. Oversee customer orders from receipt to delivery.
3. Maintain and update customer databases and sales records.
4. Collaborate with field sales teams and key stakeholders across divisions and markets.
5. Respond promptly to customer inquiries via phone and email.
6. Prepare sales reports and analyses for the department.
7. Support the continuous improvement of administrative procedures.
8. Participate in product launches in collaboration with Marketing and Commercial departments.
9. Support event coordination by adapting transport plans accordingly.
10. Validate and codify intercompany and supplier invoices.
11. Act as a point of contact for retail stores and boutiques.
12. Process and invoice purchase and sales orders.
13. Track incoming goods and manage customs clearance and freight invoices.
14. Plan and follow up on national and international logistics flows.
15. Coordinate supply chain and logistics activities to ensure operational efficiency.
16. Manage and coordinate transfers, quality, and aged stock flows.
17. Ensure daily visibility and monitoring of key events across divisions.

1. Master's degree from a management or engineering school or equivalent in Supply Chain.
2. Minimum 3 years of relevant professional experience.
3. Native French speaker.
4. Good command of English (minimum B2 level).
5. Proficiency in Spanish and Portuguese is an asset.

1. Client-oriented with strong team spirit.
2. Well-organized and precise in task execution.
3. Pragmatic, structured, methodical, and proactive.
4. Excellent interpersonal skills for collaborative work.
5. Strong organizational skills and ability to manage priorities.
6. Analytical thinker with the ability to maintain an overview of processes.
7. Proficient in standard IT tools and Excel data analysis.
8. Experience with ERP systems, Microsoft Dynamics AX is a plus.

A minimum of 3 years of relevant professional experience in operations or supply chain management.

Master's degree from a management or engineering school or equivalent in Supply Chain.

Chanel offers a dynamic work environment with opportunities for professional growth and development, fostering an inclusive culture that values diversity and individual potential.

Chanel is dedicated to creating an inclusive culture that nurtures personal growth and contributes to collective progress. The brand values the uniqueness of each individual, enhancing the diversity and effectiveness of its teams.