Chanel Operations Coordinator (Contract) — Galeries Lafayette Haussmann

Chanel is an independent global maison of luxury fashion, beauty and accessories renowned for its haute couture and craftsmanship. As an employer, Chanel emphasises meticulous attention to brand heritage, artisanal quality and a client‑centric retail experience across flagship boutiques and prestigious department store corners worldwide.

1. Manage day‑to‑day operational activity of the Chanel boutique within Galeries Lafayette Haussmann, ensuring seamless service delivery and adherence to brand standards.
2. Coordinate inventory flows — receiving, quality checks, stock replenishment and transfers — in collaboration with warehouse and central logistics teams.
3. Liaise with Galeries Lafayette store management and Chanel central teams to align store operations, merchandising plans and promotional events.
4. Support visual merchandising implementation and boutique layout changes to guarantee fidelity to Chanel presentation guidelines.
5. Maintain administrative processes including daily reporting, sales reconciliation support, rostering coordination and documentation for audits.
6. Assist in preparation and execution of product launches, private client events and seasonal activations at the department store location.
7. Ensure compliance with health & safety, loss prevention and corporate operating procedures within the boutique.

1. Proven operational experience in luxury retail or department store concessions (typically 2–4 years).
2. Strong organizational and prioritisation skills with ability to manage simultaneous operational tasks under pressure.
3. Excellent interpersonal skills and proven ability to work constructively with third‑party retailers and internal brand teams.
4. High attention to detail and commitment to brand standards and client experience.
5. Proficiency with standard office software; experience with inventory or POS systems preferred.
6. Fluent French; professional working knowledge of English advantageous.
7. Availability to work retail hours, including weekends and peak seasonal periods as required by the concession schedule.

1. Store operations
2. Inventory management
3. Visual merchandising coordination
4. Vendor and third‑party liaison
5. Event and launch support
6. Rostering and administrative coordination
7. Loss prevention and compliance
8. Microsoft Office (Excel, Outlook)

Typically 2–4 years of progressive experience in retail operations or concession management within a luxury fashion house or premium department store environment; demonstrable exposure to inventory control and in‑store execution is expected.

Secondary education completed; a degree or diploma in retail management, business or a related discipline is preferred but equivalent practical experience will be considered.

Chanel cultivates a culture of exacting standards, artisanal excellence and discretion. Team members operate within a highly collaborative, client‑focused environment where presentation, service and heritage are paramount.