Chanel Makeup Artist

Chanel is an independent French luxury house celebrated for its couture, ready-to-wear, accessories, fragrance and beauty divisions. As an employer, Chanel marries artisanal savoir‑faire with rigorous retail standards and global brand stewardship, offering a workplace defined by craftsmanship, creativity and premium client service.

1. Deliver bespoke make‑up consultations and application services at the Selfridges Oxford Street counter, ensuring each client receives a personalised, high‑end experience.
2. Build and maintain a loyal client book through proactive clienteling, appointment management and follow‑up communications.
3. Achieve individual and counter sales objectives through product recommendations, up‑selling and cross‑selling of skincare, fragrance and colour cosmetics.
4. Maintain Chanel visual merchandising, counter presentation and stock levels in strict accordance with brand standards and Selfridges guidelines.
5. Ensure strict adherence to hygiene, sanitation and product safety protocols during all services and demonstrations.
6. Represent the brand at in‑store events, masterclasses and promotional activations, collaborating with retail leadership and marketing teams.
7. Operate point‑of‑sale systems, process transactions and manage returns in line with store policies.

1. Professional qualification in makeup artistry, beauty therapy or equivalent vocational training; demonstrable portfolio of work preferred.
2. Proven track record in luxury beauty retail or department store counter environment (typically 2+ years).
3. Right to work in the UK and availability to work retail hours including weekends and peak seasonal periods.
4. Exceptional interpersonal skills with a sales‑oriented mindset and strong client relationship management.
5. Impeccable personal presentation and commitment to maintaining Chanel brand standards.

1. Make‑up application and advanced colour theory
2. Skin analysis and skincare consultation
3. Client book management and clienteling
4. Point of Sale (POS) operations
5. Visual merchandising and counter presentation
6. Sanitation and hygiene protocols for beauty services
7. Sales techniques, product recommendation and up‑selling
8. Event facilitation and in‑store demonstrations

Typically requires at least 2 years of professional experience in luxury beauty retail or department store make‑up counters, with a demonstrable client base and strong sales performance.

Diploma or certificate in makeup artistry, beauty therapy or equivalent vocational qualification; portfolio or evidence of professional training preferred.

Chanel cultivates an environment of exacting standards, refined craftsmanship and discretion; employees are expected to embody the brand’s heritage while delivering highly personalised client service. The retail teams operate within a collaborative, performance‑driven setting that values professionalism, continuous training and attention to detail.