Chanel Logistics Agent

Chanel is a quintessential French maison renowned for couture, leather goods, accessories, fragrance and beauty. As an employer, the brand combines artisanal craftsmanship with global retail and distribution operations, offering a highly professional environment that emphasizes discretion, quality and sustained creative excellence.

1. Receive, inspect and record incoming shipments in accordance with Chanel's quality and security standards.
2. Manage stock put-away, internal transfers and accurate inventory tracking to maintain tight stock control.
3. Prepare, pick and pack outbound orders for boutiques and wholesale clients, ensuring presentation and documentation meet luxury brand requirements.
4. Operate warehouse equipment safely and perform routine maintenance of storage areas to optimize logistics flows.
5. Maintain accurate records and shipping documentation; update the warehouse management system and liaise with the central supply chain team.
6. Process returns and exchanges, perform quarantine and quality checks as required.
7. Coordinate with transport providers and customs where necessary to ensure timely dispatch and delivery.
8. Contribute to continuous improvement initiatives to enhance efficiency, reduce discrepancies and uphold compliance with health and safety protocols.

1. Fluent spoken and written French; professional working knowledge of English preferred.
2. Proven ability to work in a fast-paced warehouse or logistics environment with meticulous attention to detail.
3. Good numeracy and organisational skills; ability to manage multiple priorities and maintain accurate records.
4. Physical capability to handle merchandise and sustain periods of standing, lifting and walking.
5. Valid forklift certificate or equivalent is an advantage where relevant; commitment to safe equipment operation.

1. Warehouse management and stock control
2. Order picking, packing and shipping documentation
3. Inventory reconciliation and cycle counting
4. Use of warehouse management systems (WMS) and ERP interfaces
5. Proficiency with MS Excel and handheld RF scanners
6. Knowledge of health & safety procedures and secure handling of luxury goods

Typically 1–3 years of hands-on experience in warehouse, logistics or stockroom operations; experience handling luxury or high-value merchandise is strongly preferred.

Secondary education certificate or vocational qualification in logistics, supply chain, warehousing or equivalent practical experience.

Chanel fosters a culture of exacting standards, craftmanship and discretion, blending creative heritage with global retail operations. Teams operate collaboratively and professionally, with an expectation of quality, integrity and respect for the maison's brand values.