Chanel Learning Manager

Dubai • UAE

Tuesday, August 5, 2025

Chanel, a paragon of luxury and sophistication, is renowned for its timeless elegance and commitment to excellence. As part of the prestigious Chanel brand, employees are immersed in an environment that values innovation, creativity, and the relentless pursuit of perfection. The company operates under the umbrella of Chanel S.A., a global leader in the fashion industry, offering unparalleled opportunities for professional growth and development.

1. Coordinate and implement training sessions and materials in alignment with the Fashion Learning and Style Expertise Manager.
2. Prepare and deliver collection trainings, client experience training, and briefings in various settings including boutiques, training rooms, and fashion schools.
3. Develop and organize a training calendar for new collections and other boutique needs.
4. Identify and collaborate with subject matter experts within the boutique to enhance training sessions and morning briefs.
5. Adapt training content to meet the specific needs and purchases of the boutiques, ensuring it is engaging and business-driven.
6. Coach Fashion Advisors and other roles on the boutique floor, creating client experience action plans and fostering a culture of coaching and feedback.
7. Communicate and collaborate effectively with the Middle East and Paris Training Manager, Boutique Management, and HR.
8. Ensure new joiners complete pre-work before training sessions and conduct follow-ups to embed action plans.
9. Share regular qualitative and quantitative reports with the Middle East Training Manager, establishing KPIs to measure training effectiveness.

1. Significant experience in a dedicated training role.
2. Proven track record of advanced organizational skills.

1. Excellent interpersonal skills with the ability to influence and unite others.
2. Strong fashion sensibility and attentiveness to trends and culture.
3. Emotional and situational intelligence.
4. Exceptional observation and listening skills.
5. Proficiency in Arabic, Tagalog, or Chinese is advantageous.

Significant experience in a dedicated training role within the luxury fashion industry.

Chanel offers a dynamic work environment that encourages professional growth and development, with opportunities to engage in impactful training and coaching initiatives.

Chanel fosters a culture of excellence, creativity, and innovation. Employees are encouraged to pursue perfection and are supported in their professional development within a collaborative and dynamic environment.