Chanel Learning Assistant — Fashion (Apprenticeship)

Chanel is an iconic French luxury fashion house renowned for haute couture, ready-to-wear, accessories and beauty. Privately held and globally recognized for craftsmanship and design rigour, Chanel maintains a culture that balances creative excellence with high standards across its retail and corporate functions.

1. Support the design, localization and delivery of learning programmes for the French fashion market, including e‑learning and classroom sessions.
2. Administer the learning management system (LMS): enrolments, reporting, user support and content uploads.
3. Coordinate logistics for training events — scheduling, venue booking, participant communication and material preparation.
4. Produce and update training materials, presentations and participant guides; assist with translation and cultural adaptation for the French market.
5. Monitor attendance and learning metrics; prepare regular reports and dashboards for L&D stakeholders.
6. Liaise with HR, store leadership and external vendors to ensure alignment of training initiatives with operational needs.
7. Contribute to onboarding activities and ad hoc L&D projects or pilot programmes.

1. Enrolled in an alternance/apprenticeship programme (BTS, Licence professionnelle, Master or equivalent) in HR, Learning & Development, Fashion Business, Communication or a related discipline.
2. Strong organisational skills with the ability to manage multiple tasks and tight deadlines.
3. Excellent written and verbal communication skills; professional command of French and operational proficiency in English is highly desirable.
4. Attention to detail and strong editorial skills for producing learner-facing materials.
5. Comfortable working with cross-functional teams and external training partners.

1. LMS administration
2. Instructional design and e‑learning development
3. Microsoft Excel
4. Microsoft PowerPoint
5. Project coordination and stakeholder management
6. Training logistics and event coordination
7. Content localisation for the French market

Practical experience through internships, previous alternance placements or part-time roles in retail, HR or L&D is advantageous; familiarity with fashion retail environments is a plus.

Currently enrolled in a higher education programme (BTS, Licence, Master) related to HR, Learning & Development, Fashion Business, Communication or similar.

Chanel fosters a culture of creativity, craftsmanship and exacting standards, blending Parisian heritage with global operations. The workplace values discretion, continuous development and internal collaboration across creative and commercial teams.