Chanel Junior E-Merchandising Manager

London • UK

Thursday, August 14, 2025

Chanel, a prestigious name in the luxury fashion industry, is renowned for its commitment to creativity, innovation, and sustainability. As part of an independent company, Chanel fosters an environment where individuality is celebrated, and human potential is cultivated. The brand is dedicated to making a positive impact globally, aligning with its founder Gabrielle Chanel's vision of uniqueness and irreplaceability. Chanel Beauty, a division of the brand, is committed to empowering clients through exceptional fragrance, makeup, and skincare offerings.

1. Analyze and report on trade and analytics on a weekly, monthly, and ad-hoc basis, providing insights to the Ecommerce and broader teams.
2. Collaborate with the E-commerce Manager to produce presentations for stakeholder meetings, sharing performance insights to drive strategic discussions.
3. Oversee and develop the E-Commerce Assistant, enhancing their skills in trade and analytics reporting to support local merchandising strategies.
4. Manage the E-Commerce calendar, including digital campaign launches, product activations, and CMS updates, ensuring alignment with marketing, retail, and CRM.
5. Drive the success of the e-commerce product assortment, attending buying cycles to forecast new campaigns and initiatives, and maintaining product range by reviewing sales and stock levels.
6. Provide regional e-merchandising support for Canada, Ireland, and South Africa, and cross-divisionally across Eyewear E-Commerce and Watches & Fine Jewellery.
7. Support the development and execution of online marketing activities to drive e-commerce business, managing key partnerships with digital UX development, SEO, and PPC agencies.
8. Lead organic search acquisition efforts, working with the global SEO team and external agencies to implement SEO strategies and maintain site technical health.
9. Oversee paid search strategy in partnership with media teams, ensuring optimal campaign performance and conversion.
10. Collaborate with the CRM team to optimize campaigns based on site trends and trade activations, ensuring a robust EDM strategy.
11. Work with global digital teams to create and implement user experience roadmaps, using data to inform UX tests and improve user journeys and conversion rates.

1. Proven experience in e-commerce trade and reporting.
2. Strong technical understanding of e-commerce platforms and IT operations.
3. Exceptional communication and relationship-building skills.
4. Proactive mindset with the ability to generate innovative ideas and influence others.

1. Excellent analytical skills.
2. Advanced Excel knowledge, with experience in Power BI or similar reporting systems.
3. Strong organizational skills with attention to detail.
4. Proficiency in presentation and PowerPoint skills.

Previous experience in e-commerce trade, analytics, and reporting within the luxury fashion or beauty industry is required.

Bachelor's degree in Business, Marketing, or a related field is preferred.

Chanel offers a comprehensive benefits package that includes private medical insurance, pension plans, life assurance, retail discounts, and mental wellbeing support. Employees also enjoy lifestyle perks such as arts and culture ticket discounts, Chanel product discounts, and employee recognition programs.

Chanel is dedicated to fostering an inclusive culture that nurtures personal growth and collective progress. The company values the uniqueness of each individual, enhancing team diversity and effectiveness. Chanel encourages applications from diverse backgrounds, emphasizing the importance of varied perspectives and experiences.