Chanel IT Solution Owner Buying

Paris • France

Friday, September 12, 2025

Chanel, a renowned leader in the luxury fashion industry, is celebrated for its timeless elegance and innovative spirit. As part of its commitment to excellence, Chanel offers a dynamic work environment that fosters creativity and personal growth. The brand is a part of a larger conglomerate that values craftsmanship and innovation, providing a platform for employees to thrive in a culture that values diversity and individuality.

1. Develop and implement the vision for the Buying Mode solution.
2. Gather and challenge business needs in collaboration with business teams.
3. Guide business teams in qualifying and prioritizing needs, drafting AS-IS and TO-BE processes.
4. Manage the functional roadmap of the solution, coordinating mobile applications, microservices, and front-ends.
5. Oversee the backlog construction, animation, and maintenance across all technologies.
6. Coordinate project evolutions, including scoping, specifications, testing, deployment, and solution integration.
7. Manage communication regarding the solution within the IT ecosystem and across Chanel.
8. Ensure comprehensive knowledge of the solution, including technical and functional aspects.
9. Conduct impact studies for solution modifications and recommend approaches.
10. Act as the N3 relay for critical incidents requiring supervision and communication.
11. Supervise data quality and integration between systems (ERP, PIM, PLM, Data Lake).
12. Ensure quality delivery of solution evolutions and maintain solution stability and performance.
13. Govern solution documentation and manage user rights.
14. Train and support key users in tool adoption.

1. Minimum 10 years of experience in a similar role (Project Manager of complex IT solutions, Solution Owner, Application Manager).
2. Experience with order-taking/eCommerce solutions.
3. Knowledge of headless architectures and microservices is advantageous.
4. Strong project management and IT solution administration skills.
5. General IT knowledge (Azure, integration, SI architecture, BI) and data understanding.

1. Analytical thinking and leadership.
2. Autonomy and organizational skills.
3. User-oriented service mindset.
4. Ability to work in dynamic and demanding environments.
5. Collaborative spirit and strong communication skills with both business and technical profiles.

A minimum of 10 years in a similar position, with experience in managing complex IT solutions and order-taking/eCommerce systems.

Master's degree in Engineering, Computer Science, Digital, or equivalent.

Chanel offers a vibrant environment that promotes excellence and personal development, with opportunities for growth and diverse career paths. The company values diversity and treats all applications equitably.

Chanel's culture is rooted in creativity and excellence, placing a strong emphasis on human values. The brand encourages personal growth and values the unique contributions of each team member, fostering a diverse and inclusive workplace.