Chanel IT Director

Hamburg • Germany

Tuesday, September 23, 2025

Chanel, a renowned leader in the luxury fashion industry, is part of a prestigious global conglomerate known for its commitment to excellence and innovation. As an employer, Chanel offers a dynamic and inclusive work environment, fostering personal growth and collective progress. The brand values the uniqueness of each individual, enhancing the diversity and effectiveness of its teams.

1. Implement and adapt global and regional IT strategies to align with local business needs across Germany and Central Eastern Europe.
2. Serve as the primary interface for all market-related IT topics with the Europe and GER&CEE Management teams.
3. Optimize IT infrastructure and applications across all divisions, including Fashion, Fragrance & Beauty, Watches & Fine Jewelry, and corporate service departments.
4. Foster a local innovation-driven tech culture, mentor employees, and drive change management initiatives.
5. Lead and develop the local IT team to ensure high service quality at POS and office levels.
6. Implement new tools and applications to enhance local team performance and facilitate knowledge transfer.
7. Support BI Key Users and engage with stakeholders across the European region and local markets.
8. Plan and manage the IT budget for GER&CEE, prioritize local demands, and manage external partners.
9. Contribute to cross-regional projects, providing market insights and expertise.
10. Ensure compliance with data protection regulations and manage cybersecurity risks.

1. University degree, ideally a master's in Computer Science, Information Technology, or related fields.
2. Proven track record of success in IT management within a customer-facing role.

1. Broad knowledge of IT systems including ERP systems (D365), BI, EDIFACT, O365, and cloud-based technologies.
2. Demonstrated leadership experience.
3. Excellent communication skills in German and English.
4. Ability to align IT systems with organizational goals and objectives.
5. Customer-centric mindset in a retail environment.

Relevant expertise in IT management with a focus on customer-facing roles and a successful track record.

Master's degree in Computer Science, Information Technology, or related fields.

Chanel offers an inspiring company culture, direct reporting to the General Manager for GER&CEE, and inclusion in the GER&CEE Leadership team. The office is located in Hamburg's Hafencity, with extensive digital tools and remote working options. Additional benefits include individual development opportunities, training, wellbeing programs, six weeks of vacation, one Wellbeing Day, and two days for social volunteering per year.

Chanel is dedicated to creating an inclusive culture that nurtures personal growth and contributes to collective progress. The company values diversity, complementarity, and the effectiveness of its teams, encouraging applications from individuals who bring unique perspectives and experiences.