Chanel IT Data Compliance Manager

Chanel, a prestigious name in the luxury fashion industry, is renowned for its timeless elegance and innovative spirit. As part of a global conglomerate, Chanel offers unparalleled opportunities for professional growth and development. The brand is committed to fostering an inclusive environment that values diversity and encourages creativity and collaboration among its employees.

1. Oversee the creation, maintenance, and enhancement of data processing systems such as Client Preference Center (CPC), Master Data Management (MDM), Data Quality Management (DQM), and Customer 360 (C360).
2. Ensure compliance of Client and Sales Transactions data domains, with potential expansion to other data domains.
3. Act as Product Owner for CPC, Data Subject Deletion Requests (DSDR), and Data Retention Clock components.
4. Serve as the primary technical contact for DSDR, data retention, and privacy-related matters.
5. Collaborate with internal stakeholders to develop technically sound solutions for CPC, MDM, and DQM changes.
6. Collect and prioritize new requirements from key users and manage the development of new features.
7. Develop User Acceptance Test cases and oversee debugging processes.
8. Monitor the availability and usage of compliance applications in production.
9. Manage planning, budget, and resources for compliance products.

1. Master’s degree in a relevant field such as Engineering, Business, or Information Technology.
2. 5+ years of program management experience in complex IT projects within an international B2C environment, particularly in retail, digital, or e-commerce.

1. Proficiency in technical systems ecosystem technologies such as .NET, Azure, AWS, and Kafka.
2. Knowledge of information systems security and data-related regulations.
3. Understanding of MDM solutions, particularly Reltio.
4. Strong organizational and project management skills.
5. Ability to collaborate effectively with technical and business teams.
6. Fluency in English and French.

A minimum of 5 years in program management for complex IT projects, ideally within an international B2C environment, with a focus on retail, digital, or e-commerce sectors.

Master’s degree in Engineering, Business, or related field.

Chanel offers a role with significant technical and functional responsibilities, providing visibility across divisions, regions, and teams. There is potential for both technical and personal development, with opportunities for career progression within the Chanel network.

Chanel is dedicated to cultivating an inclusive culture that supports personal growth and collective progress. The company values the unique perspectives and experiences of each individual, enhancing the diversity and effectiveness of its teams.