Chanel Inventory Supervisor

Chanel is a privately held global luxury maison renowned for haute couture, ready-to-wear, leather goods, accessories and fragrances. The brand combines meticulous artisanal craftsmanship with an exacting retail ethos and global distribution, offering employees a highly curated, design-driven environment with elevated service standards.

1. Own day-to-day stockroom and inventory control operations for the Palo Alto boutique, ensuring merchandise is stored, handled and presented to brand standards.
2. Plan and execute cycle counts, full physical inventories and ad-hoc reconciliations to sustain >99% stock accuracy.
3. Supervise, coach and schedule stockroom personnel; allocate tasks and monitor performance against productivity and accuracy KPIs.
4. Manage merchandise receiving, transfers and returns; validate incoming shipments and update inventory records promptly.
5. Investigate and resolve inventory discrepancies, liaising with store management, loss prevention and corporate logistics to identify root causes and corrective actions.
6. Maintain and improve inventory procedures and documentation to optimize flow, security and traceability of high-value items.
7. Produce timely inventory and shrinkage reports for store leadership and regional operations; recommend process or assortment adjustments based on findings.
8. Oversee use and maintenance of inventory hardware (RF scanners) and ensure accurate integration with POS and back-office systems.

1. Proven supervisory experience in retail stock control or warehouse operations, preferably within luxury fashion or specialty retail.
2. Strong numeracy, attention to detail and an analytic approach to discrepancy resolution.
3. Proficiency with spreadsheet analysis and inventory reporting.
4. Demonstrable experience with cycle counts, receiving procedures and loss-prevention best practices.
5. Excellent interpersonal and communication skills; ability to train and motivate a small operations team.
6. Flexibility to work retail hours, including evenings and weekends as required by store operations.

1. Microsoft Excel
2. SAP
3. Oracle NetSuite
4. RF barcode systems
5. Retail POS systems

Typically 3+ years in retail inventory control or stock operations, with at least 1 year in a supervisory capacity; prior experience in luxury fashion retail is strongly preferred.

High school diploma or equivalent required; associate degree or bachelor's in supply chain, logistics, business or a related discipline preferred.

Chanel cultivates a culture of craftsmanship, discretion and exacting quality across all functions. The workplace emphasizes meticulous attention to detail, collaborative cross‑functional work and a deep respect for brand heritage, while supporting professional development within a global luxury network.