Chanel Internal Communications Lead

London • UK

Wednesday, November 5, 2025

Chanel, a beacon of luxury and elegance, is renowned for its timeless style and innovative spirit. As part of a global conglomerate, Chanel offers a dynamic work environment that fosters creativity and excellence. The brand is committed to nurturing talent and providing opportunities for personal and professional growth.

1. Serve as the communication delivery lead for the London office relocation project, guiding the Global Corporate community through the transition.
2. Design and implement a change management and engagement strategy for the office move and subsequent onboarding.
3. Craft and disseminate communications and engagement initiatives, utilizing innovative technologies and channels to enhance the relocation experience.
4. Manage comprehensive communications regarding the office relocation for diverse audiences, including leaders and employees across the UK Region.
5. Develop a multi-channel content plan to bring the brand and employee stories to life.
6. Translate technical and logistical information into engaging and comprehensible content.
7. Advise the project team on communicating the vision, benefits, and progress of the move.
8. Support campaigns introducing new amenities, hybrid working models, and updated work practices.
9. Identify communication risks or employee concerns and address them proactively.
10. Gather feedback through surveys and listening sessions to refine messaging and improve employee experience.
11. Develop an engagement calendar for the current workspace and strategize for future space engagement.

1. Commitment to excellence with a keen eye for detail and a proactive approach to improvement.
2. Self-motivated with the ability to thrive in collaborative environments.

1. Excellent communication and storytelling abilities.
2. Event planning expertise.
3. Strong organizational and interpersonal skills.
4. Proficiency with content management systems.
5. Skilled in PowerPoint, Teams, Microsoft Office Suite, and Adobe Creative Suite.
6. High attention to detail and problem-solving skills.
7. Experience with intranet platforms.
8. Project management experience.

Previous experience in internal communications, particularly in managing large-scale projects such as office relocations, is essential.

Chanel offers a comprehensive benefits package, including opportunities for professional development and a supportive work environment that values diversity and inclusion.

Chanel is dedicated to fostering an inclusive culture that encourages personal growth and collective progress. The company values the unique perspectives and experiences of each employee, enhancing the diversity and effectiveness of its teams.