Chanel High-End Sales Expert

Chanel, a paragon of luxury and elegance, is renowned for its timeless creations and unparalleled craftsmanship. As part of a prestigious conglomerate, the brand offers a dynamic and sophisticated work environment, fostering innovation and excellence in the luxury fashion industry. Employees are provided with opportunities to engage with high-end clientele and contribute to the brand's legacy of luxury and style.

1. Drive boutique sales and client development activities, focusing on High Jewelry, High-end Watches, and Bespoke Services.
2. Monitor and contribute to achieving high-end sales targets, suggesting follow-up action plans.
3. Collaborate with the High-End Manager to tailor client approaches before, during, and after sales.
4. Prepare client profiling and product matching with staff members.
5. Support staff members or lead in client interactions as needed.
6. Structure installment plans with boutique staff to complete sales.
7. Collect and share competitor insights and market intelligence.
8. Assist in developing gemology knowledge and savoir-faire within the boutique.
9. Communicate the 'Chanel Difference' to clients, enhancing their desire to purchase.
10. Identify opportunities for new ultra-high-net-worth client acquisitions.
11. Monitor and enforce client engagement and relationship-building behaviors.
12. Work closely with the Fashion team to grow the VIP client database.
13. Provide feedback on merchandise handling and propose the right category mix for the boutique.
14. Supervise the delivery of ultimate luxury client experiences.
15. Conduct coaching on presentation and quality control of merchandise.
16. Support high jewelry events and act as a Chanel ambassador.
17. Establish strong partnerships with other boutiques and divisions.

1. Secondary School Graduate; University degree preferred.
2. Minimum 8 years of sales experience, including 6 years in high-end jewelry sales.

1. Fluency in Korean; English proficiency preferred.
2. Excellent interpersonal, teamwork, and communication skills.
3. Strong customer service orientation.
4. Computer literacy, including Excel and PowerPoint.
5. Leadership skills, including coaching and motivating.
6. Problem-solving and organizational skills.
7. Knowledge of high-end jewelry and business acumen.

Minimum 8 years of sales experience, with at least 6 years in high-end jewelry sales, including transactions exceeding $300k.

Secondary School Graduate; University degree preferred.

Chanel offers a comprehensive benefits package, including opportunities for professional growth and engagement with high-end clientele.

Chanel fosters a culture of elegance and innovation, where employees are encouraged to excel and contribute to the brand's legacy of luxury. The work environment is collaborative and dynamic, with a focus on continuous improvement and excellence.