Chanel Head of Sales Development

London • UK

Tuesday, July 1, 2025

Chanel, a prestigious and independent luxury brand, is renowned for its commitment to creativity and innovation. As part of its global operations, Chanel offers a dynamic work environment that fosters personal growth and professional development. The brand is dedicated to making a positive impact on the world, aligning with its founder Gabrielle Chanel's philosophy of embracing uniqueness. Chanel's Fragrance and Beauty Division is a key player in the luxury sector, offering exceptional products that empower clients to express their individuality.

1. Develop and deliver the UK Retail Sales strategy for the Fragrance & Beauty division.
2. Collaborate with National Accounts and Head of Retail & Store Operations to implement the Annual Retail Sales Plan.
3. Create and execute retailer and owned distribution strategies to enhance trade activities.
4. Identify geographical priorities and build regional plans to achieve retail targets.
5. Monitor retail sales forecasts, identify opportunities and risks, and propose solutions.
6. Partner with the Head of National Accounts and Head of Retail & Store Operations to maximize business opportunities.
7. Ensure alignment of sell-out strategies with marketing demand plans and budgets.
8. Represent UK Sales within the Global Retail community.
9. Provide insights on events and activations to ensure consistency and accountability.
10. Manage the Events & Activation team to enhance in-store client experiences.
11. Develop and manage the budget for activations in collaboration with Marketing.
12. Lead the Sales Development Team, fostering accountability in project management and business analytics.
13. Evaluate and enhance service offerings in partnership with Education teams.

1. Proven experience in strategic planning, budgeting, and forecasting in a fast-paced environment.
2. Demonstrated ability to lead, motivate, and develop high-performing teams.
3. Extensive experience in retail dynamics, channel management, and P&L levers.

1. Strategic thinking and ability to translate brand vision into actionable strategies.
2. Strong commercial acumen and understanding of retail dynamics.
3. Excellent collaboration and communication skills.
4. Proficiency in data analysis and leveraging insights for strategic decisions.
5. Leadership and team management capabilities.

Extensive experience in strategic planning, budgeting, and forecasting within a fast-paced retail environment is required.

Chanel offers a comprehensive benefits package designed to support employees' professional and personal lives. This includes private medical insurance, pension plans, life assurance, retail discounts, and mental wellbeing support. Employees also enjoy lifestyle benefits such as arts and culture ticket discounts, Chanel product discounts, and employee-only sales. Recognition programs reward service milestones with Chanel products, retail vouchers, and additional holidays.

Chanel is committed to fostering an inclusive culture that values personal growth and collective progress. The brand believes in the power of diversity and encourages applications from individuals who can bring unique perspectives and experiences. Chanel's workplace culture is collaborative, empowering employees to contribute to the brand's sustainability ambitions and make a lasting positive impact on people and the planet.