Chanel Global Top Client Relations Director

Paris • France

Tuesday, December 2, 2025

Chanel, a prestigious name in the luxury fashion industry, is renowned for its high-end creations, including Haute Couture, Ready-to-Wear, and a variety of accessories. As part of a conglomerate that values craftsmanship and innovation, Chanel is committed to maintaining its legacy of excellence. The brand's headquarters in Paris serves as the epicenter of its creative endeavors, where it continues to cultivate meaningful relationships with its clientele.

1. Develop and support engagement strategies and programs for top clients globally.
2. Collaborate with global, regional, and local teams to ensure a consistent and high-quality client experience.
3. Leverage client intelligence and market insights to inform strategic decisions.
4. Act as a strategic thought leader to align client engagement initiatives with brand ambitions.
5. Oversee a comprehensive global 360° top client engagement strategy.
6. Foster collaboration across markets to share and adapt best practices locally.
7. Enhance service standards and client experiences through innovative approaches.
8. Coordinate planning and execution of fashion shows and exclusive events.

1. 15-20 years of experience in luxury client relations and global strategy.
2. Proven expertise in the fashion or high-end hospitality sectors.
3. Strong leadership and cultural agility.
4. Experience managing large teams and budgets.

1. Strategic and analytical thinking.
2. Creative problem-solving.
3. Strong communication skills in English and French.
4. Ability to inspire and unify multicultural teams.

15-20 years in luxury client relations and global strategy, ideally within the fashion or high-end hospitality sectors.

Opportunities for development, growth, and multiple career paths. A dynamic environment that encourages personal development and values diversity.

Chanel fosters an environment that celebrates creativity and excellence, placing people at the heart of its operations. The company values diversity and is committed to providing equal opportunities for all applicants, ensuring a fair recruitment process.