Chanel Gatekeeper Source-to-Pay Level 3
Chanel, a distinguished name in luxury fashion, is renowned for its timeless elegance and innovative designs. As part of a global conglomerate, Chanel offers unparalleled opportunities for career growth and development within a dynamic and international environment. The company is committed to excellence and innovation, making it a prestigious employer in the luxury industry.
- Manage, qualify, prioritize, and direct user requests related to Source-to-Pay processes.
- Coordinate regional and global stakeholders through regular and targeted communications.
- Serve as a key entry point for S2P requests from various users, ensuring quality support and proper escalation.
- Identify complex issues and escalate them to Level 2 or Level 3 teams as needed.
- Participate in scheduled meetings with local teams and markets, including CFOs.
- Organize and lead ad hoc meetings in case of incidents or risks.
- Facilitate cross-functional coordination between Finance, Procurement, IT, and Operations.
- Identify process inefficiencies and opportunities for improvement in S2P.
- Collaborate with Process Leads and RPO S2P to enhance processes, tools, documentation, and training.
- Proven experience (4 to 5 years minimum) in a Source-to-Pay, Procure-to-Pay, or Finance environment.
- Strong understanding of order, receipt, PO/non-PO invoice processes, supplier management, and interface monitoring.
- Experience with Coupa Source-to-Pay is highly valued.
- Familiarity with ticketing tools and international environments.
- Excellent oral and written communication skills.
- Proficiency in Excel and Power Query.
- Ability to simplify complex topics for diverse audiences.
- Service-oriented with strong organizational skills and prioritization ability.
- Proactive with a strong focus on continuous improvement.
- Strong interpersonal skills, diplomacy, and assertiveness.
A minimum of 4 to 5 years in a Source-to-Pay, Procure-to-Pay, or Finance environment is required.
The role offers a central position in the Source-to-Pay transformation in Europe, with significant exposure to global teams and local management. It provides an opportunity to make a tangible impact on operational efficiency and user experience in a dynamic, international, and constantly evolving environment.
Chanel fosters a culture of innovation and excellence, encouraging employees to contribute to the brand's legacy of luxury and sophistication. The workplace is dynamic and international, offering opportunities for professional growth and development.

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