Chanel Garment Care Specialist
Chanel, a paragon of luxury and elegance, is renowned for its timeless designs and commitment to innovation. As part of its dedication to sustainability and craftsmanship, Chanel has established La Sirène, a subsidiary focused on the sustainable care of its prêt-à-porter collections. La Sirène combines traditional expertise with cutting-edge, eco-friendly techniques to offer exceptional garment cleaning and restoration services to a discerning clientele.
- Receive and identify garments from partners, ensuring accurate labeling and order tracking using Excel.
- Prepare garments by sorting them by textile type and identifying stains or defects.
- Operate cleaning machines, monitor cycles (including aqua cleaning and dry cleaning), and manage manual handling tasks.
- Perform finishing tasks such as reshaping, manual ironing, folding, and presentation of garments.
- Conduct quality control checks to ensure garments meet high standards before returning them to clients.
- Handle client interactions, including garment return, payment processing, and cash management if necessary.
- Maintain a clean and organized workspace, adhering to safety and hygiene protocols.
- Previous experience in garment care, textiles, retail, or hospitality is advantageous but not required.
- Dynamic, meticulous, and rigorous work ethic.
- Exceptional service orientation with impeccable presentation.
- Strong interpersonal skills and a passion for quality workmanship.
- Physical ability to handle light lifting tasks.
- Interest in textiles, fashion, or craftsmanship.
Open to motivated beginners; internal training will be provided.
The position offers the opportunity to work within a prestigious luxury brand, gaining unique insights into sustainable fashion practices and craftsmanship.
Chanel fosters a culture of innovation and excellence, encouraging entrepreneurial spirit and initiative. The work environment is dynamic and collaborative, with a strong emphasis on sustainability and quality.

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