Chanel Fragrance Team Leader

London • UK

Tuesday, July 15, 2025

Chanel, a renowned luxury brand, stands as an emblem of elegance and innovation in the fashion and beauty industry. As an independent entity, Chanel is committed to fostering creativity, nurturing human potential, and making a positive impact globally. The brand's dedication to individuality and excellence is reflected in its diverse range of products, including fragrance, makeup, and skincare, which empower clients to express their true selves.

1. Manage the Fragrance Chanel account alongside the Business Manager and Assistant Business Manager to meet and exceed sales targets.
2. Deliver exceptional customer service to create personalized and authentic client experiences.
3. Drive sales contribution to enhance overall counter performance.
4. Lead and motivate the team to achieve set targets, demonstrating reliability and flexibility.
5. Organize and conduct team meetings and briefings to train and inform staff about products and procedures.
6. Build Chanel's client portfolio through strategic data capture.

1. Approachable and collaborative demeanor with a team-focused approach.
2. Ability to build relationships quickly and foster team spirit.
3. Demonstrated enthusiasm for selling and a passion for the product.

1. Strong leadership and motivational skills.
2. Excellent communication and interpersonal abilities.
3. Proficiency in sales strategies and customer service excellence.

Proven experience in a retail or customer service environment, preferably within the luxury sector.

Chanel offers a comprehensive benefits package, including private medical insurance, pension, life assurance, retail discounts, employee assistance programs, and lifestyle perks such as arts and culture ticket discounts. Benefits are subject to eligibility and may change.

Chanel is dedicated to cultivating an inclusive culture that supports personal growth and collective progress. The brand values the uniqueness of each individual, enhancing team diversity, complementarity, and effectiveness. Chanel encourages applications from diverse backgrounds, valuing the perspectives and potential each candidate brings.