Chanel Fragrance Specialist

Newcastle Upon Tyne • UK

Friday, December 13, 2024

CHANEL is a prestigious, independent luxury brand renowned for its commitment to creativity and innovation. As part of a global legacy, CHANEL fosters an environment that encourages personal growth and a positive impact on the world. The brand is dedicated to celebrating individuality and supporting employees in their professional journey, ensuring they contribute meaningfully to the brand's enduring success.

1. Contribute to the overall performance of the CHANEL Fragrance and Beauty account by promoting key business objectives and achieving personal and team targets.
2. Deliver expert consultations in fragrance, immersing clients in the brand experience.
3. Drive sales of CHANEL fragrance while promoting makeup and skincare products.
4. Create exceptional, personalized client experiences that are authentic and tailored to individual needs.
5. Act as a brand ambassador to enhance CHANEL's presence in the fragrance market.
6. Demonstrate expertise in fragrance and engage clients with storytelling about CHANEL's heritage.
7. Build CHANEL's client portfolio through effective data capture.
8. Take responsibility for sales contributions to the counter's overall performance.
9. Enrich the team experience by leveraging personal strengths.
10. Own the impact made within the wider team.

1. Experience in a client-facing role.
2. Strong understanding of the world of perfumery.
3. Ability to adapt to an ever-changing retail environment.

1. Collaborative and team-focused approach.
2. Ability to build relationships quickly and foster team spirit.
3. Passion for creating memorable client experiences.
4. Confident in delivering fragrance workshops and events.
5. Inspiring storytelling skills with expressive and eloquent language.
6. Empathy to understand client needs and identify opportunities.

Previous experience in a client-facing role, particularly within the luxury or beauty sector, is required.

CHANEL offers comprehensive benefits to support employees' professional and personal lives, including private medical insurance, pension, life assurance, retail discounts, and mental wellbeing support. Additional perks include arts and culture ticket discounts, CHANEL product discounts, and employee recognition programs.

CHANEL is committed to fostering an inclusive culture that nurtures personal growth and collective progress. The brand values the uniqueness of each individual, enhancing the diversity and effectiveness of its teams. Employees are encouraged to contribute to CHANEL's sustainability ambitions, focusing on restoring nature, investing in circularity, advancing dignity, and promoting women's autonomy.