Chanel Fragrance Specialist

Manchester • UK

Wednesday, March 26, 2025

Chanel, a distinguished name in the luxury fashion industry, is renowned for its commitment to creativity, individuality, and positive global impact. As an independent entity, Chanel fosters an environment where human potential is cultivated, and employees are encouraged to express their unique qualities. As part of Chanel's esteemed beauty division, employees are empowered to help clients express their true selves through exceptional fragrance, makeup, and skincare products. Chanel's legacy of innovation and elegance is supported by its dedication to sustainability and social responsibility.

1. Deliver expert consultations on Chanel fragrances, enhancing client immersion into the brand.
2. Promote and drive sales of Chanel fragrances, while also supporting makeup and skincare promotions.
3. Create exceptional, personalized client experiences tailored to individual needs.
4. Act as a brand ambassador, contributing to Chanel's growth in the fragrance market.
5. Demonstrate expertise in fragrance and engage clients with storytelling about Chanel's heritage.
6. Build and maintain a portfolio of clients through effective data capture.
7. Drive sales performance and contribute to the overall success of the counter.
8. Utilize personal strengths to enhance the overall client experience.
9. Collaborate with the team to foster a supportive and high-performing environment.

1. Experience in a client-facing role within the luxury retail sector.
2. Strong understanding of the perfumery industry and fragrance expertise.
3. Ability to deliver fragrance workshops and events confidently.
4. A collaborative mindset with a focus on team spirit and relationship building.

1. Exceptional storytelling and communication skills.
2. Ability to adapt to a dynamic retail environment.
3. Empathy and understanding of client needs.
4. Motivation and commitment to delivering outstanding client experiences.

Previous experience in a client-facing role, preferably within the luxury retail sector, is required.

Chanel offers a comprehensive benefits package, including private medical insurance, pension, life assurance, retail discounts, employee assistance programs, and lifestyle perks such as arts and culture ticket discounts. Employees also enjoy Chanel product discounts and exclusive sales, along with a service awards program recognizing milestones with additional holidays and vouchers.

Chanel's workplace culture is inclusive and growth-oriented, valuing the uniqueness of each individual to enhance team diversity and effectiveness. The company encourages personal development and collective progress, with a strong emphasis on sustainability and social responsibility. Employees are integral to Chanel's mission of transforming business practices for a positive impact on people and the planet.