Chanel Fragrance Specialist

Manchester • UK

Friday, December 27, 2024

Chanel is a prestigious independent fashion house renowned for its commitment to creativity, human potential, and positive global impact. As part of its illustrious heritage, Chanel Beauty aims to empower individuals to express their unique selves through exceptional fragrance, makeup, and skincare products. Chanel is dedicated to fostering an inclusive culture that values diversity and personal growth, contributing to the collective progress of its workforce.

1. Contribute to the overall performance of the Chanel Fragrance and Beauty account by promoting key business objectives and KPIs.
2. Deliver expert consultations to immerse clients in the Chanel brand, focusing on fragrance while also promoting makeup and skincare.
3. Create exceptional, personalized client experiences that are authentic and tailored to individual needs.
4. Act as a brand ambassador to enhance Chanel's presence in the fragrance market.
5. Demonstrate expertise in fragrance and engage clients with storytelling that brings Chanel's heritage to life.
6. Build Chanel's client portfolio through effective data capture and relationship management.
7. Drive sales contributions to the counter's overall performance.
8. Utilize personal strengths to enrich the client experience and team dynamics.

1. Experience in a client-facing role.
2. Confident in delivering fragrance workshops and events.
3. Strong understanding of the world of perfumery.
4. Ability to adapt to a changing retail environment.

1. Collaborative and team-focused approach.
2. Ability to build relationships quickly and foster team spirit.
3. Passion for creating memorable client experiences.
4. Inspiring storytelling with expressive, descriptive language.
5. Empathy to understand client needs and identify opportunities.

Prior experience in a client-facing role, preferably within the luxury retail or beauty industry.

Chanel offers a comprehensive benefits package including private medical insurance, pension, life assurance, retail discounts, employee assistance programs, arts and culture ticket discounts, and Chanel product discounts. Benefits are eligibility dependent and subject to change.

Chanel fosters an inclusive workplace culture that nurtures personal growth and values the uniqueness of each individual, enhancing the diversity and effectiveness of its teams. The company is committed to sustainability and encourages collective action to achieve its House Sustainability Ambitions.