Chanel Fragrance Specialist

London • UK

Wednesday, October 1, 2025

Chanel, a prestigious name in the luxury fashion industry, is renowned for its commitment to creativity, individuality, and sustainability. As an independent entity, Chanel fosters an environment where human potential is cultivated, and positive global impact is prioritized. The brand's legacy, rooted in the vision of its founder Gabrielle Chanel, continues to inspire its mission to empower individuals through exceptional fragrance, makeup, and skincare offerings.

1. Contribute to the overall performance of the Chanel Fragrance and Beauty account by promoting key business objectives and KPIs.
2. Deliver expert consultations to immerse clients in the Chanel brand experience.
3. Create exceptional, personalized client experiences tailored to individual needs.
4. Act as a brand ambassador to enhance Chanel's presence in the fragrance market.
5. Demonstrate expertise in fragrance and engage clients through storytelling about Chanel's heritage.
6. Build and maintain a portfolio of clients through effective data capture.
7. Drive sales and contribute to the overall performance of the counter.
8. Collaborate with the team to enrich the overall client experience.
9. Take ownership of personal impact within the team and the wider brand.

1. Experience in a client-facing role, preferably within the luxury retail sector.

1. Ability to build relationships quickly and foster team spirit.
2. Strong storytelling skills with expressive and descriptive language.
3. In-depth understanding of perfumery and fragrance.
4. Adaptability to a dynamic retail environment.
5. Empathy to understand client needs and identify opportunities.
6. Commitment to sustainability and collective action.

Previous experience in a client-facing role, ideally within the luxury retail or fragrance industry.

Chanel offers a comprehensive benefits package that includes private medical insurance, pension plans, life assurance, and retail discounts. Employees have access to mental wellbeing support, arts and culture ticket discounts, and exclusive Chanel product discounts. Recognition programs and additional holidays are available for service milestones.

Chanel is dedicated to fostering an inclusive culture that values personal growth and collective progress. The brand emphasizes the uniqueness of each individual, enhancing team diversity and effectiveness. Chanel encourages applications from diverse backgrounds to enrich its team with varied perspectives and experiences.